一 : 18万用英语商业书信范文

Chapter I Establish the Business Relationship

1. Requesting introduction to obtain business

Dear Mr. Jones:

We have been exporting cordless headphone for more than 12 years and are now desirous of opening connection with the most reliable firm in your country.

We shall be obliged therefore, if you will introduce us to any capable concerns that are interested in cordless headphone business.

As for our standing and activities, we are permitted to mention First Commercial Bank, Taipei, as a credit reference.

Any information with which you may favour us will be greatly appreciated and we earnest for your reply.

Sincerely

2. Asking for introduction of a possible agent

Dear Sirs:

We wish to sell our automatic copying machine in your country, and should like to be put in touch with a company or individual who would be willing to represent us.

On our part we can offer up to Bright copy machines with an international reputation, which have already been sold in many countries in Europe.

The representative we are looking for should be experienced in this field, already doing the business with buyer of office equipment, and having contacts with suitable outlet.

Please kindly introduce us to some of the most reliable exporters.

We look forward to hearing from you in the very near future.

Sincerely

3. Offering the services of selling agent

Dear Sirs:

We understand that currently you do not have an agent in Taiwan and we would like to offer our services to you.

For the past 5 years, we have been selling various of durable goods to wholesalers and large retailers in all part of Taiwan, and have built up a considerable number of well established connections showing excellent business results.

We are now having enough capability to expend our sales, and if you would agree to grant us as a sole agency, we will devote full attention to establish your products in Taiwan market.

We have enclosed company profile to give you an idea of a list of services we can provide.

If you are interested in our proposal, we will be please to provide our bank and trade references.

Sincerely yours,

4. Establish business relations with a company recommended by Chamber of Commerce

Dear Sirs:

We have contacted with your Chamber of Commerce, who recommended you as a possible agent for our products in your country.

We manufacture the Best brand calculators and wish to extend sales over the whole American. Our pocket calculators have been highly successful wherever they have been introduced, and we are confident that you will be able to build up a good market in a short time.

Our catalog with the full range of our product is enclosed and you will notice that we offer a commission of 20% on all orders.

Please advise us if you are interested in representing us as well as the volume of business you can do which would warrant our granting you as the sole agency in your country.

Sincerely yours,

5. Proposing to have business connection

Dear Sirs:

Last week we had a opportunity to see a display of your products at the Taipei International Trade Fair, and we are most impressed with their quality and low prices.

We would very much like to offer you our services as a trading firm. We would also like to mention that we have excellent connections in the trade and are full experienced with the import business for this type of product.

In addition, we operate our own advertising agency, and we can utilize the latest marketing procedures quite efficiently.

You can be sure of increasing your turnover considerably if we have the opportunity to promote sales of your products throughout Taiwan in the future.

We look forward to your early reply.

Sincerely yours,

6. Asking for a reference

Dear Sirs:

Thank you for your order of my 20 for electric typewriter Model No. NET-300.

As this your first order with us and you have asked to be allow 30 days to remit payment, we would appreciated it if you could provide us with one or two credit references.

Once we have contacted the credit reference you have supplied, we will immediately process your order and send you a confirmation letter that it has been shipped.

We look forward to welcoming you as a member of satisfied companies who have been using our products.

Sincerely yours,

7. Selling products

Dear Sirs:

As your name and address were listed in business weekly, we are writing to you with a desire to open account with you.

We are one of Canada largest exporters of business machines. We handle a wide range of business machines product. This products include: copy machines, fax machines, answer machines, and telephone, etc.

We have enclose our catalog listing the completed product lines handled by our company and list of whole sale price

If you have any question or would like to discuss purchasing arrangements, please feel free to contact me.

I will be more than happy to answer any questions which you may have.

Sincerely yours,

8. Establish an exclusive agency agreement

Dear Sirs:

We have heard from our office in Taipei that you manufacture a wide range of printer and copy machines, and that you are thinking of expending into the Taipei market.

We understand that you do not have any agent in Taipei at present, and for this reason we would like to offer our service to you.

We would like to suggest a business tie-up between us with your company handling the manufacturing and our company taking care of the market and distribution.

We have enclosed our company profile to give you an idea of a list of services we can provide. We will contact you by phone early next week to hear your opinion on a possible tie-up between our companies.

Sincerely yours,

9. Receiving the establishment relations

Dear Sir:

Thank you for your letter of June 4 offering to act as our agent of the European region. We are very interested in your proposition.

In fact, we have planned to expend into European region for quite some time and we certainly hope that this will give us the opportunity to do so.

We would like to discuss the detail of establishing exclusive agency ties with your company and look forward to receiving a call from your Mr. Carter. Some of our detail we would like to discuss may include the shipping arrangements, commission base, and the import duties.

I look forward to hearing from you soon.

Sincerely yours,

10. Offering simple

Dear Sir or Madam:

We are pleased to announce a new product we just introduced on the market.

Our new MIDMIGHT SUN solar battery has a capacity of 75 HR, which is nearly twice the capacity of most existing batteries.

We are sending our most update simple, price-list, and sales promotion literature for you to evaluate. We suggest that you’d take the advantage of enclosed order form to ensure that you will completely satisfied.

Sincerely yours,

11. Informing of the alteration of price

Dear Sir or Madam:

From August 23, the prices of our products will be raised by 20%. We regret this, but this increase has become un-avoidable in view of rising costs of labor and raw materials

Our new price list is enclosed and all order post after September 23 must be invoiced at the new rates.

We regret very mach that it has been necessary to make this increase.

Sincerely yours,

12. Inquiring the reason of no order

Dear Sir or Madam:

We have had the pleasure of receiving several orders from you over the past five years.

However, as I was checking our list of special customers, we noticed that we haven’t contacted each other nor received any order from you in near 6 months.

We then began to wonder whether we had done some thing which disappointed you. Or we did not have the exact product you wanted the last time we contacted each other? Or is it simply you do not need to order anything at this moment?

Whatever the reason is, I would really like to know how you are doing and whether we can be of service to you.

We would welcome your straightforward comments, thank you so much.

Sincerely yours,

13. Replying to client with first inquiry

Dear Sir or Madam:

Thank you for your letter asking for our catalog of new bicycles.

We have pleasure in enclosing of our illustrated catalog. In addition to our price list, we have also included some promotional materials which explain the product attributes as well as how to use

them.

Our bicycles are very fashionable and tremendously popular with your people in American and European

If you place bulk order, you may receive up to 40% off the retail price, depending on the product. We appreciate you are interest in our product and hope to hear from you in the near future.

Sincerely yours,

14. Referring to a back reference

Dear Sir or Madam:

New Century Trade Co. Ltd., 2757 26th Street Singapore has placed an order with us for $100,000 worth of merchandise and list you as a credit reference.

We would appreciate you sending us information regarding New Century Trading Co. Ltd.’s credit rating. We are particularly interested in knowing how long Mr. Thomas Wilson the CEO of the company, has had an account with you and whether or not any of his debts are past due.

We will, of course, keep any information we receive strictly confidential.

Sincerely yours,

15. Replying to the requiring of reference

Dear Sir or Madam:

In response to your request for information about S.S. Taipei Company, we have enclosed the following summary of their activities with us.

They own an office with the staff of 120 employees. Their annual purchase to US$50,000 and directors are quite responsible and reliable. This company has no large outstanding financial liabilities which we are aware of.

We have done business with them for over 3 years and have found them definitely reliable.

Please understand that this is information only represents our opinion and we take no responsibility for it.

Sincerely yours,

16. Declining to grant credit terms for the purchase

Dear Sir or Madam:

We apologize for the delay in replying to your order for 80 Model EJ-828 high-speed microprocessors.

As your company is under a rather debt load at the moment, we feel that adding our purchase on top of it might cause cash flow difficulties.

We would, of course, be happy to provide you with the high-speed microprocessor on a Cod basis. When your financial situation has eased a little, we would welcome the opportunity to consider granting you credit terms.

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We would very much like to accommodate your needs and hope that our suggestion is of some help, we look forward to hearing from you.

Sincerely yours,

17. Requesting for an introduction

Dear Sir or Madam:

I would like to ask a personal favor of you, if I may. I will be visiting Los Angeles, United States on June 4, and I remembered that you are acquainted with the mayor of that city. Would you be kind enough to write me a letter of introduction?

I would be most grateful for your help. I look forward to hearing from you soom

Sincerely yours,

Chapter II Inquiry/Reply to Inquiry

1. Asking for quotation – from existing customer

Dear Sir or Madam:

We would appreciate it if you would send us an estimated based on the information given below. Item: JC – 1 juice mixer

Quantity: 8,000

Payment: Draft at sight under irrevocable L/C

Insurance: Effected by seller

Shipment: December

Freight: Sea

Destination: Kaohsung

As we need these above items in time for the holiday rush, please send us the estimate by fax or courier so that we have it no later than October 31.

Sincerely yours,

2. Asking for quotation – from the request of customer

Dear Sir or Madam:

We received an inquiry from our trade connections in Britain concerning the supply of digital camera in large quantities. Therefore, please let us have full details of your digital camera so that we can pass on the information.

We would be grateful if you would send us information about prices, possible quantity discount, terms of payment, and delivery schedules.

We would like to mention that the connection has made a large number of regular orders with various goods made in our country over the past 1 year. We expect our client to make purchase in large quantities on regular basis, so we would like to pass on this information to them as soon as possible

Your prompt reply would be appreciated.

Sincerely yours,

3. Requesting for catalog and price-list

Dear Sir or Madam:

We have seen your advertisement in the Consumer Data Magazine and would like to obtain full line of your product.

We would appreciate if you would send us catalog of the newly launched model of electric home appliances along with their quotation at your earliest convenience

We look forward to a prompt reply

Sincerely yours,

4. Asking for quotation to the agent

Dear Sir or Madam:

We have learned that you are the sole agent for GAP of Asia. We would be grateful if you could send us price-list and catalogs

Is it possible for you to grant special term for an annual trade of US$25,000?

A visit from your representative will be greatly appreciated.

We look forward to hearing from you soon

Sincerely yours,

5. Requesting early orders

Dear Sir or Madam:

The advertising campaign is ready to begin on June 1 and will be very extensive.

Experience shows that many inquiries and orders will follow the campaign, and sales will certainly increase.

We would advise you to place an order immediately.

Sincerely yours,

6. Informing of the dispatch of catalog and simple

Dear Sir or Madam:

Thank you for your letter of May 10 and your interest in our watch band. As request, we have sent you a copy of our product catalog and price-list today.

A full range of the leather watch band has been mailed to you by simple post today, and you will see that in view of the fine quality attractive designs, our products are really of good value for their price

We are willing to allow 10% reduction in price on all order over 1500 pieces. After receiving the credit reference, we would please to offer the following term: payment against bill of exchange at sight under D/P.

It is pleasure for us to serve you. I look forward to hearing from you soon.

Sincerely yours,

7. Urging prompt order

Dear Sir or Madam:

Thank you for your letter of July in which you inquire about our filtering system.

All particulars are shown on the enclosed price list C.I.F. Taipei as request and our complete catalogs are sent by separate post.

We can ensure you that these filtering systems are very popular in Singapore markets, of which we have had much experience.

If you wish to ensure to delivery before New Year, it will be necessary for you to place order before the end of this month as the demands is very heavy.

We look forward to the opportunity of being of service to you.

Sincerely yours,

8. Emphasizing the low-price selling

Dear Sir or Madam:

Thank you for your enquiry of October 20 for our new Design Camera DC-500.

We have probably received detail of the excellent offer for cameras which are recently introduced to the world–wide market. You will note from the attached price-list that reductions up to 30% have been achieved.

We are confident that you would be willing to take advantage of our low price to replenish your stocks in time for the New Year sale, and we look forward to receiving orders from you soon.

Sincerely yours,

9. Declining the request for discount

Dear Sir or Madam:

Thank you for your letter of July in which you inquire about our electric home appliance.

I have enclosed our catalog listing various type of electric home appliance available and their subscription fee.

We note that you have requested for an additional 5% discount. We are quite earnest, of course, to meet your expectations and supply you with the merchandise which will enable you to complete in your market, but regret in our inability to make any further discount at present.

In any case, I hope to hear from you soon.

Sincerely yours,

10. Confirming the inquiry

Dear Sir or Madam:

We thank you for your inquiry of November 20, and confirm our able sent today, in which we confirmed you that we could delivery part of require merchandise from stock, in accordance with the enclosed detail offer.

Fro the balance, we should require at least 4 weeks from the date receiving your confirmation that this delivery is acceptable.

Price: 1000 units US$5,000 C.I. F. Taipei

Shipment: During November (3,500 units)

Packing: Export wooden case

Payment: Draft at sight under irrevocable L/C

We hope your customers will find our terms and delivery dates satisfactory.

Sincerely yours,

11. Ensuring delivery requested

Dear Sir or Madam:

In reply to your enquiry of September 3, we enclosed our detailed quotation, in addition, a complete set of samples was sent to you by express airmail yesterday.

We are happy to inform you that we can guarantee delivery of any of these within 5 days upon receiving your order.

After receiving the credit reference, we should be pleased to offer the following term: payment against bill of exchange at sight under D/P.

We are glade to make a 15% discount for an order of 800 cases or more.

You can reply us to give your order immediate attention.

Sincerely yours,

12. Informing of the possibility of dispatch on F.O.B

Dear Sir or Madam:

Thank you for your inquiry of October 21.

For an order of 500 cases or upward, we could quote you US$258 per case C.I.F.San Diego. Delivery can be made free on board if you order can be dispatched within 7 days.

Many thanks for your above inquiry.

We look forward to receiving your order in the near future.

Sincerely yours,

13. Recommending the sent-out sample

Dear Sir or Madam:

We were pleased to receive you inquiry of July 3, and believe that you have received our catalogs and samples sent to you by July 7.

These products have been contributing an outstanding sale and are superior to any similar product on the market due to their unique and popular designs. We are confident that it would benefit your sales if you stock them regularly.

We are prepared to offer a special discount 15% on all orders exceeding $1,500. we advise you not to overlook this opportunity.

We look forward very much to doing business with you.

Sincerely yours,

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14. Offering new product instead of old one

Dear Sir or Madam:

We thank you very much for your letter of March 2 enclosing your order for 400 pieces of fine dining product. Like other manufacture, we have so little demand for this model that we had to cease the production.

We believe, however, you will like our new substitutional product, a sample of which we are sending you with this letter. This has all the good quality of the old product but its appearance is much smarter.

We have sent the samples by special express delivery and await your immediate acceptance of the recommended goods.

I look forward to hearing from you soon

Sincerely yours,

15. Replying to a customer interested in product

Dear Sir or Madam:

Your inquiry about our desk lump model PH-628 has been referred to us, and we remember well the talk with you when you visited our stand.

So far, we have received more than 300 inquiries after the exhibition in Hamburg last week. We are convinced that at this price our desk lumps are best value in the market.

We are glad to say that we can supply any quantity and any kind of desk lumps from stock base on your specifications.

You may be sure of immediate attention to your order, which we look forward to receiving.

Sincerely yours,

16. Recommending substitute due to suspension of product

Dear Sir or Madam:

Thank you for your letter of yesterday expressing interest in our PD-86 electric typewriter. We appreciate you interest but we can no longer supply the same model as the production has been discontinued.

However, we are sure that our new product PD-88 is an excellent replacement. We have sent you the sample, price list and catalogs separately.

We are sure that you will find a ready sale for its excellent quality, and it will certainly give you complete satisfaction.

Sincerely yours,

17. Declining the request

Dear Sir or Madam:

Thank you for your letter of August 10 in which you required about the possibility of providing you with our client list. Unfortunately, we are afraid that we are unable to comply with your request.

It is our policy not to release the names of our clients as it violates their trust us. The rights of our clients to their privacy are something we wish to respect.

This is policy we maintain for all requests regarding such information and not specifically aimed at your request.

Sincerely yours,

Chapter III Offer/Counter Offer

1. Offer

Dear Sir or Madam:

Thank you for your inquiry of June 10 and we are pleased to offer you as following subject to our final confirmation:

Commodity: CO-35 desk lump

Manufacture: Progress industries

Quantity: Sixty units

Unite Price: $2,000.00

Total Price: 120,000.00 FOB Kaohsung

Shipment: In one shipment to be dispatched no later than 10 days after receiving order.

Term: Draft at 60 d/s under Irrevocable Letter of Credit

We believe you will not find other terms as attractive as we offer. We hope you will find them satisfactory.

Your early order is look forward to.

Sincerely yours,

2. Request for discount

Dear Sir or Madam:

Thank you for your letter of may 11 which contained your offer and catalog of your Sport Goods products.

To be honest we were somewhat surprised with the price you quoted. We were under the impression that you would offer a sizable discount on large order. As we are planning to place orders with you on a regular basis, would you consider granting us 35% discount on our order? The shipping term and the delivery schedule that you offered in your letter of May 11 are fine as they are.

Your consideration and early reply would be greatly appreciated.

Sincerely yours,

3. Offering special selling

Dear Sir or Madam:

We see from our sales figures that you placed a considerable number of orders with us last year for our Lion Mark Japanese furniture.

For our annual celebration, we would like to offer these goods at very special price of 30US$. We believe you will be willing to take advantage of our low price re replenish your stock.

Order will be executed only on strict rotation, therefore we suggest you to fill in and return us the enclosed order from right away.

Sincerely yours,

4. Offering discount for large order

Dear Sir or Madam:

By now you should have received our new price list giving details of the reduction in prices for all of our products, which come into effect on March 1.

You will note from the attached price-list that reductions up to 30% have been achieved. The new prices are for minimum orders of US$50.000 and effective as from March 1.

Immediate dispatch is guaranteed, since we hold ample stock.

We appreciate you past favour, and look forward to serving you again soon at the new price.

Sincerely yours,

5. Declining selling offer

Dear Sir or Madam:

Thank you very much for your letter of September 5 containing your offer for 50 tons of Argentine beef.

We have reluctantly concluded that we will not be able to accept your offer. As the food season this year is near over, we will not be able to act on your offer for Argentine beef.

We appreciate the offers you made in answering our inquiry and hope to have the pleasure to do business with you at some other time in the future.

Sincerely yours,

6. Declining selling offer

Dear Sir or Madam:

Subject: June 25 counter-offer Proposal

We have given a considerable thought to your proposal but regret to say that we cannot agree to you counter-offer.

Although we would very much like to meet as many of your term as possible, we cannot air freight your order for the same price as by transportation. Our profit margin is too small for us to make any further concession.

We regret that your price do not allow us to accept the order.

Sincerely yours,

7. Requesting for the charging of terms of payment

Dear Sir or Madam:

Many thanks for your offer of October 3 in response to our inquiry for your product XR-800.

The conditions that you offered are generally acceptable to us. The only condition we would like you to reconsider is the terms of payment.

Although you had offered 24% discount on our order, the unit price for the XR-800 electric

shavers would still be $200.00. if you could agree to let us pay for the odder over a period of 1 year, we would then be ready to place a firm order.

In view of the volume of our order, we hope you will agree to our request.

Your consideration and early reply concerning this matter would be greatly appreciated.

Sincerely yours,

8. Requesting for the change of shipment

Dear Sir or Madam:

Subject: Shipment of 50 cases of movies camera.

Overall your offer is acceptable for us. However, we have completed our test marketing of your product and would now like to proceed on full-scale campaign. Therefore, we would like to request a revision on the delivery date.

If this modification is possible without any change in the other conditions in your offer, we would like to place an order with you.

We look forward to hearing from you soon.

Sincerely yours,

9. Requesting for discount order.

Dear Sir or Madam:

We have had the opportunity to examine the samples and patters you sent us on the May 28.

As we are planning to place a large order and hope to place future order on a regular basis. We had expected that the price would be much lower. In view of this situation, we would like to request a 25% discount for this order of 500 cases of Solex Solar battery.

If you agree to this, we are prepared to make our order up to US$50,000.

As we have to decide quickly, you immediate attention for this matter is greatly appreciated.

Sincerely yours,

10. Asking the situation of business

Dear Sir or Madam:

In reply to you inquiry, we sent you on May 26 the fully illustrate catalog of our wrist watches. We have not heard from you since, We would like to ask whether or not you have had a opportunity to consider our products. Perhaps there some areas which were not clear in our previous letter. If this is the case, please let us know as early as possible.

We look forward to hearing from you

Sincerely yours,

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11. Declining discount and recommending substitute

Dear Sir or Madam:

Thank you for your letter of May 4 containing your counter-offer.

Unfortunately, we are unable to supply you with the 20,000 electric wrist watches at the price you requested. However, we have an wrist watch which sells at a price closer to what you wish to pay. As an excellent substitute for this article, we would suggest you our Young range wrist watch. These goods sell at a price slightly below Single range.

We are prepared to offer you a special discount on the above mentioned item to help you introduce them on to the market.

We would appreciate if you would inform us you decision as soon as possible.

Sincerely yours,

12. Accepting the request for discount under condition.

Dear Sir or Madam:

I was sorry to see that the term indicated in our letter of June 6 did not meet with your approval. The 20% discount you have requested is available for order of 300 kilograms or large. If you increase your order to this volume, we will be happy to allow 20% discount. We can meet the delivery schedule with no problem which you indicated in your letter to us, even with large order. While appreciating your order, we feel we must point out that our listed prices have already been lowered to the minimum possible, and our merchandise are not obtainable elsewhere at out rates. We look forward to a prompt reply

Sincerely yours,

13. Accepting the charge of term of payment

Dear Sir or Madam:

In your request on September 23, we have reconsidered our payment term for the SZ-100 electric portable heaters which you would like to order. We have decided to grand you a one-year payment schedule to pay for 1,000 SZ-100 electric portable heaters that you plan to order.

All the other condition of the offer remain the same as in our original offer of July 1

The terms of this offer are valid for 50 days.

We hope that this concession will result in a considerable increase of your orders.

Sincerely yours,

14. Accepting the change of shipment

Dear Sir or Madam:

Revision of Shipment Term for 250 Boxes of Scotch Whisky

Thank you for your letter of October 15.

In response to you request, we would like to revise the shipping term as follows:

Shipment: have the 20 doz. Per case of Scotch Whisky repackaged in 25 doz. Per case.

All other conditions of the offer which we made in our letter of October 9 remain the same. We look forward to hearing from you in the near future.

Sincerely yours,

15. Declining the offer

Dear Sir or Madam:

Thank you very much for your letter of September 5 containing your offer for 300 dozen of soft drink. We have reluctantly concluded that we will not be able to accept your offer.

After studying the detail of your offer with our marketing department, we found that the delivery schedule would not allow us to have sufficient time to distribute the products before the holiday shopping season.

We appreciate the efforts you made in answering our inquiry and hope to have the pleasure to do business with you at some other time in the future.

Sincerely yours,

16. Declining the counter offer

Dear Sir or Madam:

Subject: June 25 Counter-offer Proposal

Many thanks for your letter of June 25.

We have given a considerable thought to your proposal, but regret to day that we cannot agree to your counter-offer, the price which you ask for is considerable lower than that of any suppliers we are aware of.

We feel that you will not be able to obtain a better delivery schedule or a lower price than what we originally offered in our proposal.

We hope you will reconsider our original offer.

Sincerely yours,

17. Requesting for the transaction with C.I.F

Dear Sir or Madam:

We enclose herewith our order for leather watch bands, which please dispatch as quickly ad possible.

As we are planning to order regularly from you, we have decided to have insurance included with freight costs, and would ask you to arrange insurance on Against all Risk in New York and send us detail.

Your invoice should therefore be made out C.I.F. New York. The rate of insurance would be 20% to the invoice amount, and would cover all risks except war, warehouse, on scheduled sailing.

Sincerely yours,

18. Accepting counter offer under condition

Dear Sir or Madam:

I was sorry to see that the terms indicated in our letter of June 6 did not meet with your approval. While I do agree that the price we quoted for the JS-190 Portable TV are slightly higher than those of similar products made by other manufactures.

We believe you will find that the quality of our product is far superior than our competition, and we are the only manufacture that has a money-back gurantee.

However, if you order a minimum of 3,000 units, we will grant you a 20% discount. While appreciating your order, we feel we must point out that our listed prices have already been lowered to the minimum possible, and our merchandise are unobtainable elsewhere at our rates.

We await your conformation before processing the order.

Sincerely yours,

19. Counter offer

Dear Sir or Madam:

Thank you for your offer of October 3 for 500 cases of Solex solar battery.

To be honest, we are somewhat surprise with the price you quoted. We were under the impression that you would offer a sizable discount on large orders.

As we are planning to place a large order and hope to place future order on a regular basis. We had expected that the price would be much lower. In view of this situation, we would like to request a 25% discount for this order off 500 cases of Solex solar battery

If this price is agreeable with you, we are confident that we will be able to place order with you on a regular basis. We look forward to the pleasure of doing business with you.

Sincerely yours,

Chapter IV Making an Order

1. Trial Order

Dear Sir or Madam:

Thank you for your letter of March 30 and the brochures describing your product line. After studying brochures, we have selected twenty items for which we have enclosed our order.

Payment of the enclosed order will be made on a draft at sight under our L/C opened upon receiving your conformation that the goods are currently available, and can be delivered by the April 30.

We would like to mention that this is trail order and while we would eventually like to order merchandise on a regular basis. This will depend on our satisfaction with the goods as well as any other considerations you can give us concerning the price for the future orders.

We would appreciate your prompt attention to this order.

Sincerely yours,

2. Making an order

Dear Sir or Madam:

We have the pleasure of placing the following order with you.

Item: SCD-2100A mixer

Quantity: 100 units

Unit price $50

Total order: 50,000

Term: Draft at sight under irrevocable L/C

Delivery: By the end of November

Shipment: By sea in one shipment

Final shiping instruction will follow

We hope you will kindly accept this order

We would grateful for your greatest care in selecting good quality. We would reject the goods if there are any marks or blemishes on the surface.

Our customs require these goods for Christmas Sales. So. Please send the goods by the end of November.

Upon receipt of your reply we will open an L/C by cable.

Please execute this order as soon as possible.

Sincerely yours,

3. Order Cancellation

Dear Sir or Madam:

We offer to our letter of May 10 when we stressed the importance of dispatching our order No. BAS-399 so that it may reach here by May 20.

Since we have not received any information informing that the goods have been shipped, we have

no alternative but to cancel this order.

We regret this action, but hopefully you will understand that we have no other options, since our customers requested delivery by the date,

Sincerely yours,

4. Making the order under the condition

Dear Sir or Madam:

Thank you for your letter of August 3 and the sample along with it. We tried the computer system samples and the softwares and were quite pleased with how will they worked. We enclosed our official order for 200 units which we understand you can supply from stock.

We are planning a nationwide sales campaign of multimedia and computer products for the end of October, and we would like to introduce your products during this period. We would be grateful if you could arrange for this order being delivered no later than September 22. Therefore. We would like to reserve the right to cancel the order if you can not deliver the goods by the above date. We would appreciate it if you would confirm this order by fax or letter as soon as possible.

Sincerely yours,

5. Making a change in order

Dear Sir or Madam:

Subject: Amendment to Order No. GT-1005

Thank you for your letter of June 18 confirming our order No. GT-1005. we would like to make a change in order No. GT-1005.

The original order was for 50 cases of “Epoque 5.25” MD/2HD floppy disks. However, we would like to amend this to 150 cases. All other terms remain the same with the exception of total merchandise cost and shipping cost.

We have enclosed an amended order from No. GT-1005 which indicates the changes made to replace the original order from. If this agreeable to you, we would appreciate receiving confirmation of the order.

Sincerely yours,

6. Making an order on account of agreeable offer

Dear Sir or Madam:

Subject: Your offer of September 23

Please accept this letter as our official order for the merchandise in your offer of September 23. All of the terms mentioned in your letter are agreeable to us. We would like to place an order with you for 50 units of the JS-190 Sport Goods.

The particulars are indicated on the enclosed Order Form No. KSW-290. the order number 3913 should be stated on all invoices and correspondence.

18万用英语商业书信范文_英文书信范文

We would appreciate a letter of confirmation as soon as you have processed this order.

Sincerely yours,

7. Confirming order

Dear Sir or Madam:

Please accept our sincere thanks for your letter enclosing confirmation of your fax order.

All this items are in stock, and we can guarantee shipment to Indonesia well before February 22. It is our pleasure to have this opportunity of doing business with you, and we are contain that you will be satisfied with the quality provided.

We will inform you when your order is ready for dispatch.

Sincerely yours,

8. Declining order for the limit of production facility

Dear Sir or Madam:

We thank you very much for your order of October 20.

In order to meet the requirement in your specifications, we have to install a large scale of special equipments at our plant, and this would not be able to deliver before December without interrupting our normal production.

After careful consideration on your request, however, we conclude that it would be better for us to decline your order, and hopefully you will understand our situation.

Please contact us if you wish to pursue the matter with us in a difference way.

Sincerely yours,

9. Declining order for non-delivery

Dear Sir or Madam:

We thank you very much for your order No. TBC-20192AF of March 21.

We regret having to refuse this, because the requested delivery date dose not provides us with sufficient time to ship your order. The minimum period necessary for us to prepare for shipment is two to three weeks.

We are anxious to sever you that but are sure you will understand the need for a little more time to meet your requirement.

We hope there will be other opportunity for us to be service to you in the future.

Sincerely yours,

10. Asking for confirming order due to unsuitable terms

Dear Sir or Madam:

Your order June 23 is received today, and we thank you for your co-operation and assistance rendered to us.

However, before sending our official conformation, we have to inform you that we cannot accept your request of 30% discount. As we stated on our letter on June 10, we cannot possibly make any discount exceeding 20%.

We promise you that we will give your order our utmost attention. We order ask you, therefore, to confirm this as early as possible.

I hope we can be of servers to you and look forward to receiving a reply in the near future.

Sincerely yours,

11. Recommending time for purchase

Dear Sir or Madam:

The advertising campaign is ready to begin on May 3 and will be very extensive.

Experience shows that many inquiries and orders will follow the campaign, and scales will certainly increase. This is just the time to get your stock abundant before the first ad campaign. We strongly advise you to lay in at least a small stock beforehand. We believe that you will take advantage of this seasonal demand and favour us with an order.

We would advise you to place an order immediately.

We look forward to a prompt reply.

Sincerely yours,

12. Recommendation of substitute

Dear Sir or Madam:

Thank you for your order of June 4. Unfortunately, your order goods Model No. RT-360 is now out of stock and will not be able to before the end of June.

However we can offer a similar product Model No. GE-4 with slightly superior quality, which is in stock and is perhaps more suitable for your purpose.

Please let us know whether you can accept this offer and receive the shipment of the goods which we have reserved for you.

I hope we can be of service to you and look forward to receiving a reply in the near future.

Sincerely yours,

13. Confirming the requirement of order quality

Dear Sir or Madam:

Thank you very much for your order of March 9 for 200 units of juice mixers.

We have already begun duplicating your order. So far, we have duplicated half of pieces. It will take us another 2 weeks to produce the remainder. We can assure you that the quality is equal to the sample we sent you.

You may rest assured that your juice mixer will be ready for shipment by April 8.

Sincerely yours,

14. Asking for confirming order due to price rising

Dear Sir or Madam:

We thank you for your order ST-6800 asking for the shipment during March.

However, we regret our inability to book the order at the prices we quoted two months ago. As you may know, wages and materials have risen considerably in these days in addition to the increase of the taxes, and we are reluctantly compelled to adjust our price in order to cover the increase of cost.

The lowest prices we can quote now are as follows:

Model FX-US$300

Please inform us by return whether you may place your order at the adjusted prices.

We look forward to receiving your reply.

Sincerely yours,

15. Recommending order on account of price rising

Dear Sir or Madam:

Allow us too begin by thinking you for all you have done to secure a foothold for our products in your market. Meanwhile, your ability is highly regarded here.

However, we have our own problem. Due to increasing in the cost of raw materials and the additional labor costs involved in the manufacture of our liquid crystal display, which together we have made it necessary for a price alteration. We think that even in this increase, the price of our product still slightly lower than that of our competitors in this market.

Our new price list is enclosed, and all orders posted after September 23 must be invoiced at the new rates. We regret very much that it has been necessary to make this increase.

We hope to be of best service to you.

Sincerely yours,

Chapter V Payment

1. Statement

Dear Sir or Madam:

DATE: March 11,2001

INVOICE: No. CC-102

ORDER NO. FAD-45086AF

Sold to: Hoya Trading Co. Ltd.

Address: Far East Building 7F, 33 Hsin-yi Rd, Taipei

Quantity: 300

Product Number: RT-360

Product Description: Desk Lamp

Price: $3,000

TOTAL AMOUNT: $80,000,000

Thank you for your order. We appreciate it if you could pay the amount shown above within 40 days of receiving this invoice.

Check may be made out to: Taylor and Brother Co. Ltd.

Bank transfer may be made to our account at: First Trust Bank Taipei Branch

Regular Account, Account holder: Taylor and Brothers Co. Ltd.

Account Number: 0478-112-5024

Sincerely yours,

2. Informing of payment

Dear Sir or Madam:

Thank you for shipping our order No. TBC-20192AF so promptly, and the shipment arrived safely on March 28.

The entire shipment arrived in good condition, and we have already begun distributing them to our stores.

We have asking our bank, Otek Bank, to issue a check for $80,000 as indicated on your invoice No. K-332.

We appreciate the efficiency with which you handled our order. We hope to business with you again in the near future.

Sincerely yours,

3. Replying to invoice

Dear Sir or Madam:

Thank you for your reminder of August 3 concerning Invoice No. RT-115.

We have discovered that payment had not yet been made due to an error on our side. I have enclosed a check for $20,000 to cover Invoice No. RT-115.

We very satisfied with the goods you sent us in the last order and hope to place another order with

you soon.

Please accept our apology for any inconvenience this matter has caused you.

Sincerely yours,

4. Asking for remittance (first)

Dear Sir or Madam:

I would like to call your attention to Invoice No. RE-330 dated September 28.

Our accounting department has mentioned that settlement of this invoice is now four weeks overdue. We are very concerned since you have already been prompt in making your payments. It would be greatly appreciated if you would settle this account by the end of this month.

Let we take this opportunity to thank you for placing your order with our company, and we look forward to hearing from you soon.

Sincerely yours,

5. Asking for remittance (second)

Dear Sir or Madam:

Thank you for your letter of August 3 in which you promised to remit payment for invoice No. 39. However, so far today, we have not yet received your payment. Could you have, perhaps, made an error when making out your check or deposit slip.

We would appreciate it if you could look into why payment has not yet reached us. We will fax you acknowledgment of payment as soon as we receive confirmation from our accounting department.

We look forward to hearing from you soon.

Sincerely yours,

6. Asking for remittance (third)

Dear Sir or Madam:

I would appreciate an explanation as to why, after three letters and ten telephone calls, you have not settled your account with us for invoice No. GT-1005.

We hope you understand that the last thing we would like to do is to jeopardize your credit standing. We are sure you would want to avoid the unnecessary damage to your reputation if we are force to take further steps to settle this account.

Only you can prevent your reputation and credit standing from being ruined.

Please do not delay any longer in contacting us regarding this matter.

Sincerely yours,

7. Asking for the remittance (final)

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Dear Sir or Madam:

This letter is to inform you that our legal department intends to file suit against you to collect payment of Invoice No. BAS-399.

Since you have failed to offer a satisfactory answer to our request for payment, we have no choice but to take this step.

However, before our legal department takes this final action, let me make a personal advise to you to try and settle this account.

I sincerely hope that we can avoid the inconvenience and unpleasantness taking legal action.

If I do not hear from you by the end of the month, I am afraid the following letter you received will be from our legal department.

Sincerely yours,

8. Informing of the received payment of invoice

Dear Sir or Madam:

Thank you for your check No. BA-301725 in payment for Invoice No. 3094. We have enclosed a receipt for the $6,8000,00.

Thank you for your very prompt settlement of invoice No. 3094. We are glad that the products you ordered from us are doing well.

We hope we have the pleasure of receiving additional orders from you again in the very near future.

Sincerely yours,

9. Asking for remittance

Dear Sir or Madam:

We have rendered our April statement twice and regret that amount of US$50,000 is still outstanding. Please oblige us by instructing your bankers to cable remittance within 5 days. We would be grateful for an early settlement.

Sincerely yours,

10. Asking for L/C

Dear Sir or Madam:

Thank you for your letter of February 15 containing your acceptance of your offer for 400 Model PT-250 typewriters.

We ask that you promptly open an irrevocable L/C in our favour, valid until March 2.

Upon receiving confirmation of your L/C, we will promptly complete shipment arrangements of your order. We will of course, notify you when we have completed the shipment.

We are looking forward to your early and favorable reply.

Sincerely yours,

11. Amendment of L/C

Dear Sir or Madam:

Subject: your letter of credit for Order No. SR-780

We received your letter of credit No. SR780 and have now nearly completed preparing your order G-303 fro shipment.

We have, however, found a discrepancy between the quantities of electronic lighter indicated on your order no. G-303 and indicated on your letter of Credit No. SR-780. order No. G-303 lists 20 doz. where as the letter of credit lists 15 dozen.

We would appreciate your prompt attention to this matter. We will ship your order immediately upon receiving your amended letter of credit.

Sincerely yours,

12. Asking for extension of payment

Dear Sir or Madam:

We received your invoice no G-303 of March 1 asking for payment of $10,000for twenty Mixers. Unfortunately we had large fire at our warehouse on tire inventory. Because of the losses we incurred from this accident and the immediate expense which cleanup has required, it would be very difficult for us to meet the payment deadline stated on your invoice.

We would greatly appreciate it if you would allow us an extension of four months to pay this invoice. At that time, we will receive compensation from our insurance company and should then be able to meet our obligations.

We hope you would understand our current situation and ask you for your patience in this matter.

Sincerely yours,

13. Granting the extension of payment

Dear Sir or Madam:

Subject: Invoice No. RE-1993

Thank you for waiting us on your inability to pay your debt. We are terribly sorry to hear of your misfortune of the warehouse fire. Of course we will grant you a 3-month extension for payment of Invoice No. RE-1993.

I have sent a copy of both this letter as well as your letter of October 3 to our accounting department so they will not send you a delinquent payment notice. You may rely on us to provide you with as much cooperation as we can.

We hope your company will speedily return to normal operations.

Sincerely yours,

14. Declining the request for extension of payment

Dear Sir or Madam:

Subject: Invoice No. UA-988

Thank you for your letter of December 23.

I am sorry to hear of the difficulties you are having with your distributors. We do sympathize with your current situation and understand how difficult it can be to try and collect payment.

However, as we also have to meet our obligations to our manufactures, I regret to say that we are not able to grant a 6-month extension on Invoice No. UA-988.

We believe that you will fully understand the reason of our decision.

Sincerely yours,

15. Explaining the deducted payment

Dear Sir or Madam:

We have received your letter of August 15.

The statement lists a purchase of US$7,500.00 for 16 Model M-22 machine tools, which I am sure that we didn’t make. Therefore we will be sending you payment to cover our September purchase minus the US$7,500.00.

I would appreciate your looking into this matter so that our account may be cleared.

Sincerely yours,

16. Explaining the reason of delayed payment

Dear Sir or Madam:

Your inquiry regarding a $60,000 outstanding balance for Invoice No. 3115 was immediately checked against our record.

We have discovered that the invoice was not received by our accounting department in time. To avoid any future delays in our seeing the invoice, May I suggest that all invoices be addressed to the Accounting Department, not to me personally.

I have enclosed a check for $600,000 to cover Invoice No. 3115.

Please accept our apology for any inconvenience this matter has caused you.

We look forward to the pleasure of working with you again in the future.

Sincerely yours,

17. Informing of the establishment of L/C

Dear Sir or Madam:

Thank you for your letter of May 26 containing your official offer for twenty cases goods. We are pleased to accept your offer and would like to place our order with you.

We have instructed our bank, First San Diego Trust Bank, to open an irrevocable letter of credit in your favour for $137,500.00.

The letter of credit will be valid until July 15. enclosed are all of the documents that must be

presented with you with your draft

B/C (full set)

Commercial Invoice (3 copies)

Insurance policy

The price you quoted us being C.I. F. Kaohsung the amount of our credit will cover the amount of your invoice, and also of the fright and insurance.

Sincerely yours,

18. Asking for Extension of L/C

Dear Sir or Madam:

Subject: your order No. PA-201

We regret to find that our supplier can not get the shipment out here before the expiration of the shipment time February 25. We therefore, request that L/C No. 2 be amended so the validity is extended to March 15.

As we must have the L/C to complete shipping procedures we look forward to receiving your revised L/C very soon.

We appreciate your understanding of this matter and hope this doesn’t cause you too much inconvenience.

Sincerely yours,

19. Order informing of opening of L/C

Dear Sir or Madam:

We refer your letter of June 6 enclosing your Sales Contract No. 5. Your acknowledgement of our Order No. 40 has been received with thanks.

In accordance with the terms agreed upon, we have instructed The Bank of ABC, New York to open an irrevocable letter of credit in your favor in the amount of US$65,000. The letter of credit will be sent to you through our advisory bank, Cranberry Productions, Inc in Los Angeles. Please let us know by cable as soon as the goods are ready for shipment.

Your attention will be appreciated.

Sincerely yours,

20. Accepting order but requesting usual terms in next order.

Dear Sir or Madam:

We thank you for your order No. RE-330 of June which we have accepted on the terms you proposed.

As you know well, we always try to meet the reasonable demands of our customers.

However we must ask you to realize that the concession of this order is exceptional and the future orders can only be executed under our normal trade terms.

We have enclosed our sales confirmation and look forward to receiving your repeated orders.

Sincerely yours,

21. Informing errors in statement.

Dear Sir or Madam:

Subject: Errors in June Statement

We have just received the statement for purchase we made in June.

The statement lists a purchase of US$7,500.00 for 16 Model M-22 machine tools, which I am sure that we did not make.

This purchase was listed as been made by Mr. King of the Taipei Office. As we have neither a Mr. king nor a Taipei office, the error may have been made by someone in your billing department. I would appreciate you looking into this matter so that our account may be cleared.

Sincerely yours,

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Chapter VI Shipment

1. Shipping advice

Dear Sir or Madam:

We would like to confirm our fax informing you that your order No. BK-939 of March 30 for three mainframes has been shipped April 3 from New York on board the Victory.

We are glad to enclose copies of shipping document for this order.

Invoice 3 copies

Bill of Loading 2 copies

Insurance Policy 2 copies

Packing List 3 copies

We have drawn a draft on you at sight for the invoice amount under the Taipei Bank Letter of Credit No. LX-1108 through the Zentrum Bank, New York. Please honor the credit when it is presented to you.

We trust that your consignment will arrive safely and look forward to receiving future orders from you.

Sincerely yours,

2. Confirming order and Informing of shipment

Dear Sir or Madam:

We have pleasure in informing you that we have shipped the goods for your Order No. 160 by the m/s May that left Kaohsung today. The shipped goods is scheduled to arrive at New York around June 10.

Marks: A triangle with capital letter JF inside.

New York American

C/#1-12

Number of cases: 25

Gross weight: 2500kg

Value of cargo: US$800,000

Invoice No.T-5800, together with B/L and sight draft are being forwarded to you through our bank, the ABC Bank of Taipei.

We have drawn a draft on you at sight for the invoice amount under the National Bank Letter of Credit No. LX-1108 through the Zentrum Bank, New York.

We would appreciate a conformation letter that the shipment has safely reached port.

Sincerely yours,

3. Informing of the completing of shipment

Dear Sir or Madam:

We are glad to confirm receipt of your order dated April 23. The dispatch will be by m/s Sunlight around May 22.

We are also pleased to tell you that our bank has confirmed receipt of your draft.

We trust that the goods will reach you in good order and give you full satisfaction. We look forward to the opportunity of filling your order again.

Sincerely yours,

4. Informing of the delay of shipment

Dear Sir or Madam:

We have completed processing your order No. T-5800 for 3600 Model TZ-200 air duct, and everything is now ready for shipment.

However, we regret to inform you that there no ocean-going vessels which are traveling to your area during this period. We can ship your order by air fright, in which case we must ask you amend your letter of credit to reflect this change.

We will wait for your instruction as to how you wish to have your shipped

Sincerely yours,

5. Commercial Invoice

Dear Sir or Madam:

We have pleasure in forming you that we have shipped the goods for your Order No. 160 by the vessel Moonlight that left Kaohsung May 10. The shipped goods is scheduled to arrive at New York around May 28. We enclose our invoice for amount due, US$50,245.00.

50 Portable Heater US$50,000.00

Flight US$160.00

Insurance US$85.00

Total US$50,245.00

We had handed the documents to the ABC Bank, Taipei to release them to you against payment through their correspondent in New York.

Sincerely yours,

6. Informing of the shipment of substitute

Dear Sir or Madam:

We acknowledge with thanks the receipt of your letter of April 25. We are glad to learn that the articles we offered you have met with your approval.

Your order for model No. OP-230 has unexpectedly exhausted our stock. As you asked for immediate shipment, we have substituted No. OP-321 at the same price. We trust you will find it more attractive.

The dispatch will be by m/s Sunlight around May 22. The shipped goods is scheduled to arrive at New York around June 10.

We trust that you will be satisfied with them, and we hope to receive further order from you in the

future.

Sincerely yours,

7. Requesting for the alternation of shipping

Dear Sir or Madam:

The vessel originally chartered to transport your order of 1,000 kilograms of coffee bean is too large to pass through Taiwan. Therefore the cargo must be loaded onto 3 smaller vessels in order to pass through the canal.

The increase of the cost and insurance would be enormous.

If you agreed to the alternatives, we would be grateful if you send us the amended L/C as soon as possible.

We will immediately ship your order upon receiving your amended L/C.

Sincerely yours,

8. Informing of the breakage of the goods

Dear Sir or Madam:

We received your consignment of 8mm movies camera this morning.

However, while examining the product, we found that the 8mm movies camera packed in case of No. 4 were severely damaged and are not able to sell in the market. Obviously, this case had been either struck by heavy object or dropped.

We informed this situation to the shipping company right away and obtained an endorsed receipt of “A case was badly damaged on one side”. The survey’s report is attached for your information. We would also appreciate it if you could look into the reason for the damage.

Sincerely yours,

9. Asking for payment under D/P against shipment

Dear Sir or Madam:

We are pleased to inform you that we have shipped your order of 200 units of Model ET-100 product to you by Tristar, which left Taiwan on November 30, and is due to arrive in London on July 10.

We enclose our invoice for the amount due, US$80,000.00 we have drawn on you for this amount at sight attaching the shipping documents to our draft.

We trust you will honor our draft upon presentation.

Sincerely yours,

10. Requesting for delay of shipment

Dear Sir or Madam:

Thank you for your Order No. T-500 received January 20. we are aware that in our letter of January 22 we promised to have all order delivery by two weeks from receipt of your order.

We now find that the components needed for these products have been held up in Canada and may not arrive in time for us to have your order delivered within two weeks.

We shall of course, do our utmost to complete your shipment by the date specified. However, a delay of two weeks found to be unavoidable.

Please accept our apologies for the delay and the inconvenience it had caused you. In the meantime, we will keep you informed as to progress of this issue.

Sincerely yours,

Chapter VII Making Claim/Apologies

1. Indicating proper packing

Dear Sir or Madam:

While putting the machines together we found that 2 of the carriages can not roll on smoothly, and we in fact out of alignment.

We think this has come from a rough handling of the case, and we are wondering at which part of the journey this occurred. From looking at the outside of the case, it certainly indicated that they have been either dropped or badly stowed.

Fortunately, we are able to adjust the alignment without too much trouble; however, we would ask you to send further consignment by container service and use soft packing all round the machines, not just under and cover.

Our experience has taught that these precautions should be able to prevent a recurrence of damage.

Sincerely yours,

2. Asking for the dispatch of substitute due to breakage

Dear Sir or Madam:

We have received your shipment covering our order No. SN84050 of 250 units of smoke detectors and found that eight of the cases are under a severely damaged condition.

The attached survey report states that 80 sets of smoke detector were severely damaged, and they can not be sold as new. Therefore, we ask you to ship the replacement as soon as possible, meanwhile, we will raise our claim to the insurance company.

Please do pay special attention on this matter.

Sincerely yours,

3. Informing of the inferior goods

Dear Sir or Madam:

Subject: Breakdown of electric Mixer Model No. PH-61

We have been using 35 of your electric mixers Model No. PH-61 in our office for about two month now and have experienced some serious problems with nearly all of them. Most of the Electric Mixer burn out their fuses after only 3 or 4 hours, in addition, we even experienced some smoke coming out of the base of several of the electric mixers.

We have always rely on the excellent quality of your supply, and this time we are in particular disappointed because these articles are for our new customers.

As the goods are in no condition to be sold, we are awaiting for your instruction regarding their disposal.

We look forward to your prompt and favorable reply.

Sincerely yours,

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4. Reply of claim of breakage

Dear Sir or Madam:

We received your letter of June 30 in which you expressed concern over the damage to your shipment of 450 units of lumps Order No. T-104.

We are sorry to hear of the inconvenience that damage has caused to you.

We can only assume that the shipment was damaged while it was being unloaded or while it was being trucked to your warehouse. The signature on the loading documents shows that everything was under perfect condition at the time the goods were packed onto the ship.

Although we will investigate from our end, I suggest that you contact the trucking company that handled the delivery.

If you need anything else, we will be more than willing to help you in any way we can.

Sincerely yours,

5. Apologizing for breakage and dispatching the goods

Dear Sir or Madam:

We regret to see from your letter of August 25 that two bags of our shipments arrived in a badly damaged condition. Proper measure will be taken to prevent a recurrence of similar error in the future.

We have sent a new set by air immediately and would like you to return the faulty ones at your convenience with freight forward to our company.

We sincerely apologize for this most regrettable mistake.

6. informing of the different shipment

Dear Sir or Madam:

We have received today the 450 pieces of ties which we ordered on October 10.

Since we still have some of your last shipment and want to use them with the new goods, but the difference in color makes this impossible.

We are returning 50 of these by air mail, and would appreciate if you can replace the whole in correct color.

Regarding the air freight, we will cover the extra cost from air freight.

Sincerely yours,

7. informing the missing part of the shipped goods

Dear Sir or Madam:

We are writing concerning the juice mixer Model No. EJ-828 delivered on October 10.

According to your catalog, the Model No. EJ-828 juice mixer which we ordered should come with the spare parts. However, after unpacking the shipping crate, we found that none of the machine had spare parts.

This is the first time from all our previous transactions that the mistake like such has occurred, and we hope you will do your utmost to fix it at once.

We look forward to receiving the above missing item as soon as possible.

Sincerely yours,

8. Apologizing for missing part of the shipped goods

Dear Sir or Madam:

Thank you for your letter of October 2 concerning the missing AA size batteries for your 10 electronic wrist watches Order No. T-501.

The batteries for the wrist watches have been placed on board a UPS plane, and you should be getting them within this week.

We sincerely apologize for the trouble which this may cause you and will certainly take all possible step to ensure that such a mistake will not happen again in the future.

I will contact you sometime next week to see if you are satisfied with everything.

Sincerely yours,

9. Return the inferior goods

Dear Sir or Madam:

Subject: Return Model No. ET-100 translation machine

Since we started selling these translation machines in our store, nearly half of customers have returned them saying the service stopped working after couple weeks. Upon inspection of the translation machine, we found that the batteries in most of them leaking.

We have no choice but have to take the remaining translation machine off our shelves and offer to refund the purchasing price to our customers. This has caused considerable embarrassment to us. We would to appreciate it if you could check with your supplier of batteries to find out how this problem came out.

Sincerely yours,

10. Apologizing for the mistake of invoice

Dear Sir or Madam:

Subject: adjustment to September in 2000 statement

Thank you for your letter of November 8 in which you mentioned the error in your September statement. I check with our accounting department and found that a computer typing error resulted in your being billed for an order of another customer.

I have cautioned our accounting department to pay special attention when entering data into the computers and can assure you that we will do our best to ensure that similar problem will not happen again.

You have been an important client for many years, and we feel that any mistake is unforgivable.

Please accept my sincere apologies for any inconvenience this has caused.

Sincerely yours,

11. Apologize for discrepancy

Dear Sir or Madam:

We are sorry to learn from your letter of Nov. 3 that 78 pieces were found to be unsatisfactory.

We have sent a new set by air immediately, and would ask you to return the faulty ones at your convenience with freight forward to our company.

Apparently, this was due to the negligence of our production department. Proper measure have been taken to prevent a recurrence of similar errors in the future.

We sincerely apologize for this most regrettable mistake.

Sincerely yours,

12. Apologizing for the mistake of shipment

Dear Sir or Madam:

We have received your letter of Aug. in which you complained the different goods we sent to you. The 700 ACLS-2011 clock to replace the three Swedish furniture we sent to you by mistake have been loaded on to a plane and should be reaching you by end of next week.

The mistake may have been due to an error by our dispatching center. Please accept our apologies for the inconvenience this must have caused to you.

Thank you for your patience and my best personal regards to you.

Sincerely yours,

13. Complaining the disaccordance of amount in invoice

Dear Sir or Madam:

Referring to your invoice No. S-1200 of March 28, we have to point out that you have made an error in the calculation of credit sale during last month.

We have calculated the correct amount to be US$5,000, not 50,000 as shown on the invoice.

Our check for the former amount is enclosed but we should be appreciate if you would amend the invoice accordingly.

Sincerely yours,

14. Apologizing for the mistake in invoice

Dear Sir or Madam:

Subject: Adjustment to invoice No. BT-10901

Thank you for your letter of September 8 in which you mentioned the error in our Invoice No.

BT-10901 statement.

I checked with our accounting department and found that a computer typing error resulted in the wrong sales amount in your invoice.

I have cautioned our accounting department to pay special attention when entering data into the computers and can assure you that that will do our best to ensure that similar problem will not happen again.

Please accept my sincere apologize for any inconvenience this has caused.

Sincerely yours

15. The doubt of non-delivery by forwarder

Dear Sir or Madam:

Our order No. 84234 was placed on January 10, which should have been delivered by now, but there is no sign of shipment, although documents have been received by our bank long ago and we were informed of the dispatch from you.

We had promised to supply our customer before January 20, and we are now in the very awkward situation of having to tell them that the products are not yet available.

Re would be grateful if you could check into what happened to the shipment.

We appreciate if you keep us informed as to the progress you make in investigation of our shipment.

Sincerely yours,

16. Apologizing for the non-delivery by forwarder

Dear Sir or Madam:

We acknowledge your concern in your letter dated March 14 regarding the non-delivery of your consignment of tiles.

We have contacted our forwarder, who informed us that your 2,000 cases were mistakenly unloaded at San Francisco, and are now waiting to be transport to your port.

The forwarder has been instructed to send the cases by any earliest shipping opportunity, which we understood to be the M/S Sunlight and is scheduled to arrive your port on March 30.

We apologize for any inconvenience which may cause you and your customer from this mistake.

Sincerely yours,

17. Reply to the claim of inferior goods

Dear Sir or Madam:

We are very sorry to read that you are experiencing problems with our LF-100 copying machines. We will, of course, immediately refund you the amount paid for invoice No. REF-3064 for this shipment and reimburse you for the cost of shipment the LF-100 back to us.

However, if you would rather have another shipment of MDZ-1000 copying machines, please fax

me and I will personally check them that every one is in perfect condition and air freight to you. If you choose to have another order of MDZ-1000, we will keep your original payment for the order. We hope this above mentioned solution is acceptable to you.

Sincerely yours,

18. Complaining the delay of shipment

Dear Sir or Madam:

Subject: delay of Order No. H-301

In your letter of April 15, which confirmed that our shipment of aerosol room deodorizer Order No. H-301 had been placed on board Liberty; you stated that we could expect delivery of the merchandise no later than April 23.

However, as of now, we have not yet received the shipment. It is very important that we have the shipment by no later than the end of this month

If you cannot assure us that the delivery problem will be solved, we are afraid that we will have no choice but to find another supplier.

We would be grateful if you would check into what happened to the shipment.

Sincerely yours,

19. Complying with order cancellation due to the delay of shipment

Dear Sir or Madam:

Upon receiving your complaint regarding our delay of shipment, we are very sorry that we have not been able to deliver your order on time.

The delay was caused by the belated arrival of raw materials. We have put all the effort, but still was not possible to make goods in time.

We regretfully to comply with the cancellation of orders, but we also trust that you will give us the chance of quoting again next time.

Sincerely yours,

20. Order cancellation for the delay of shipment

Dear Sir or Madam:

Order No. 3919 arrived April 10, two weeks after the agreed upon delivery date.

In this order, we had especially stipulated that the date of delivery for March 27. while we do understand the circumstance which caused the delay, because the season here has already ended, we no longer need the 60 water purifier we order on March 8.

We hope you understand our situation in this matter and believe there will be other opportunities for us to do business with you in the future.

Sincerely yours,

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21. Apologizing for the delay of shipment

Dear Sir or Madam:

We have received your letter of October 3, and would like you to accept our sincere apologies for the delay of your order for the electric juice-mixer.

An unexpected delay has occurred when the vessel contracted to ship your order suddenly needed repairs.

We are glad, however, your shipment will be ready next week, and hopefully, they will arrive in time for the peak season.

Please accept our apologies for the delay and the inconvenience it has caused you.

Sincerely yours,

Chapter VIII Social Event

1. Informing of the amalgamation of the companies

Dear Sir or Madam:

We are pleased to inform you regarding the merger of our company with XYZ Corporation , Swiss, which will come to be effective as of September 20,2001. New company name will be Marcopolo Trading Co., Ltd., with headquarters at No. 90, Nan-king E. Road, Taipei. All telephone and fax numbers will remain the same.

It will allow us to shorten our delivery times as well have a much wider distribution network. Cost saved in distribution will be reflected in the form of price deductions. Everything else will ramian the same.

We look forward to maintaining the business relationship and continuing the efficient service which our customers appreciate.

Sincerely yours,

2. informing of the establishment the company

Dear Sir or Madam:

We should like to bring your notice the fact that we have established ourselves as a trading company on December 20 under the following name and address:

Address: 2725 26th Street, San Diego USA

Telephone Number: (807)749-3846

Fax number: (807)749-3845

Enclosed please find our illustrated catalogs, price-list and order forms for your convenience. We look forward to the opportunity to serve you in the near future.

Sincerely yours,

3. informing of the opening of branch

Dear Sir or Madam:

We are pleased to inform you that on April 10, we shall be opening a San Diego branch at following contacting detail:

672 Main Street, San Francisco, California, American.

The key contact person at the branch will be Mr. Carter, who was the Sales Manager of XYZ Corporation for many years.

We hope to have pleasure of welcoming you to this new office soon.

Sincerely yours,

4. Informing of the expanded business

Dear Sir or Madam:

We are pleased to inform you that we have now enlarged our exercise machine department and

considering to increase new lines in our current stock.

Please send a complete range of catalogs and samples which are in production.

If we decide to sale you goods to the market we want you assurance that you will not sell to other companies in the United State.

We expect that you can quote your lowest prices and wish to know whether you can supply from stock.

Sincerely yours,

5. Informing of the change of premises

Dear Sir or Madam:

This note is to inform you that as of October 3, we have moved to a more spacious and convenient premises at the following address:

No. 157, Roosevelt Road, Taipei, Taiwan.

Telephone number: (02) 701-6920, Fax No. (02) 701-6927

We would happy to have your visit our new office if you are ever around.

Sincerely yours,

6. Informing of discontinuing business operation.

Dear Sir or Madam:

We regret announce that our company will discontinue business operations from October 2.

Due to prolonged recession and high interest rates, we are unable to provide the type of services that our client deserve.

We have made arrangement for all of our business transaction to be handled by XYZ Corporation of Kaohsung, Taiwan. The XYZ Corporation will be contacting you in the near future to discuss how they can best serve you.

We hope this will not cause any serious inconvenience to your company. We appreciate your continued support and patronage greatly.

Sincerely yours,

7. Informing of the retirement

Dear Sir or Madam:

Mr. Wang, the vice-president of our marketing, who has worked for over forty years, will be retiring at the end of March.

Micheal, onr of our top young managers, will be taking over Mr. Wang’s responsibilities from March 20.

Micheal will do his best to keep the good relationship that you and Mr. Wang have developed over the years.

We shall like to take this time thank you for all the support which you have provide us.

8. Informing of the death

Dear Sir or Madam:

It is with our deep regret to announce the death of our General Manager, Mr. Joe Chen, after short illness.

We believe that everyone who has come to know him will always remember the deep caring he had for all his employees, and the virtuous way he has managed the business.

We sure you will join us to offer our greatest sympathy to his window.

Sincerely yours,

9. Congratulating (company to company)

Dear Sir or Madam:

I was very pleased to learn that your company opened a new branch office here in Kaohsung. The market here is quite active and I am sure you will do very well.

I look forward to telling our client about your new branch and its services.

As your company continues to grow and prosper, let us know if we can be of any assistance to you

Sincerely yours,

10. Congratulating (company to personal)

Dear Sir or Madam:

I was very pleased to read in World Fortune that you have been promoted to the managing director of the Hong Kong office.

Your promotion reflects the success you have accomplished for your company and your outstanding contributions to the business community.

We believe that you will successfully meet all of the challenges of your new position.

I wish you continued success and all the best for the future.

Sincerely yours,

11. Congratulating to birthday

Dear Sir or Madam:

My wife tells me that you are expending you second child coming summer. Congratulations!

Both of you must be proud and excited for this. Please accept my sincerest wishes and congratulations.

May this new member of your family bring you fulfillment and joy.

Sincerely yours,

12. Congratulating to wedding

Dear Sir or Madam:

I was delighted to hear that you son Stephen is getting married this Christmas. Both of you must be proud and excited for this.

I have sent a small token for him to celebrate this wonderful occasion. The gift will be sent to you home by next weekend. Please give it to Stephen along my warmest wishes.

Congratulation to you and your wife at this happy moment and my best wishes to your son and his wife-to-be for a life filled with joy and happiness.

Sincerely yours,

13. Congratulating the opening of new company

Dear Sir or Madam:

We at Taipei would like to express our best wishes to all of you at Toyo Data on the opening of your new facility in Taiwan.

The market here is quite active and I am sure you will do very well. I look forward to telling our clients about you new branch and it services.

Again, please accept our heartiest congratulations and best wishes to your company.

Sincerely yours,

14. Congratulating the annual celebration

Dear Sir or Madam:

Please accept our sincerest congratulations on your company’s 12th anniversary.

ABC Company has long been active in marketing contributions to both the business and the community. We are very pleased that your company is getting the recognition it deserves.

We at trend Taiwan are honored to have taken part in your growth and extend our best wishes to all of you for further success.

Sincerely yours,

15. Replying to the concern to illness

Dear Sir or Madam:

Thank you very much for your card and words of encouragement while I was in the hospital. They all helped me tremendously during the recovery from my surgery.

I am now at home recuperating and expect to be back at work next month. I will call you once I return to office, but for now, please accept my sincerest regards and appreciation.

I look forward to seeing you again when I am gioing better

Sincerely yours,

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16. Condolence

Dear Sir or Madam:

I was deeply saddened to know that your father has passed away. I shall always remember vice-president with fondness and gratitude for all of the kindness he showed me.

He will surely be long remembered by all of whom had known him and worked with him. Please accept my deepest sympathies to you during this difficult time.

I have enclosed my private phone number. If you need me at any time of the day or night, please give me a call.

Sincerely yours,

17. Expressing concern to customer in disaster

Dear Sir or Madam:

We are very sorry to hear that your office suffered a severe damage from the flooding. However, I was relieved to learn that no one was badly injured.

I heard that clean-up operations have already begun and you will be back in business in 2 weeks or so. If you need any help in getting your office back in shape, please feel to phone us.

Sincerely yours,

18. Gratitude for the hospitality during a stay

Dear Sir or Madam:

I just wanted to write you to thank you for looking after me during my stay at your company over the last two months.

I arrived safely back in Taipei last week, and I’m still trying to adjust to being back in Taiwan. My visit to the Unite States would not have gone so smoothly had it not been for your help.

I will have great pleasure to return some of the hospitality you showed me while I was in the USA. I hope you have the opportunity to come to Taiwan in the near future.

Sincerely yours,

19. Gratitude for the corporation

Dear Sir or Madam:

We are very grateful for you participation in the Taipei Land Project

We were very impressed with the work your group put into the survey report and will happily recommend your services to our other departments.

If you don’t mind, I would also like to refer your name to our clients as well. You can be assured that we will contact you again should we have any other similar projects requiring your outstanding expertise and professionalism.

Sincerely yours,

20. Gratitude for the appointment of agent

Certainly, we are very excited to hear that we have been appointed as the agent in Taiwan.

We also appreciate your comments on the success of our previous job, we will definitely do our best to make it even better.

We look forward to meeting with your Regional Manager next week in regards to the agreement.

Sincerely yours,

21. Gratitude for attending a party

Dear Sir or Madam:

Thank you very much for taking the time to attend our Christmas party last Friday.

Although we have several opportunities to meet through business, it is always a pleasure to spend an evening with our friends in a relaxed way.

We have small gatherings several times a year, so I hope you will be able to attend some of them. I look forward to seeing you again soon.

Sincerely yours,

22. Accepting invitation

Dear Sir or Madam:

Thank you for your kindly invitation to your Christmas party.

It gives me great pleasure to accept your kind invitation. I wouldn’t miss the party for the world. I’m looking forward to sharing holiday cheer with everyone.

I’ll see you on December 25.

Sincerely yours,

23. Invitation for a dinner

Dear Sir or Madam:

We will have a dinner party to welcome the honorable Mr. Tom Jones to Taiwan. There will be guests from nearly every country where we have offices, do it should be a very pleasant and entertaining evening.

The dinner will be held in the Tower Building of New Century from 6:10 to 8:30 PM on December 31.

The dress will be formal, with white tie and tails for gentleman and floor length gowns for the ladies.

We would appreciate a reply as to whether you can attend by November 30. Please use the enclosed card to reply.

Sincerely yours,

24. Invitation to giving a speech

Dear Sir or Madam:

It is our honor to invite you to lecture in our International Investment Symposium to be held at our head office from October 22 to October 25.

The title we would like to propose in your lecture in “Investment in South American.” The content should throw light on investment environment in South American, such as, government policy and local enterprise attitude and acceptance

We would like you to speak 90 minutes and allow 30 minutes for further question from the participants

The group of this time will consist of 100 investors who are highly interested in international investment. Please refer to the enclosed list of participants for further details.

Please indicate at your earliest possible convenience if the above schedule is acceptable.

Sincerely yours,

25. Invitation to annual celebration

Dear Sir or Madam:

We will be celebrating our 6th anniversary this spring. To commemorate this occasion, we would like to invite a few of our best friends to a dinner banquet to be held on April 18 at the Diamond Room in the Hotel Hilton.

Dinner will start at 6:30 pm, followed by a dancing party until midnight. The dress for the Hotel Hilton will be formal, with white tie and tails for gentleman and floor length gowns for the ladies. We would appreciate hearing from you by the end of this week so we can make final arrangements. Please use the enclosed card to reply.

Sincerely yours,

26. Invitation to exhibition

Dear Sir or Madam:

I would like to extend an invitation to visit our exhibition at the Computer Fair, which will be held at the Taipei World Trade Center from December 1 through 5.

We will be exhibiting our newest software. I and 12 of my staff will be at the exhibition to answer any question your might have.

I have enclosed a map and a program giving detail of the Computer Fair. I do hope you will stop by and take look at our exhibition.

We look forward to seeing you at the exhibition.

Sincerely yours,

27. Gratitude for receiving gift

Dear Sir or Madam:

I would like to thank you for the beautiful vase you sent us in commemoration of our company 7th anniversary.

I cannot find the words to thank you for giving me such a nice gift. But even more so, we are all touched by your thoughtfulness.

Please accept my best regards to you and all of your staff. We hope that you will have the opportunity to drop by our office in the near future.

Sincerely yours,

28. Declining the invitation

Dear Sir or Madam:

Thank you very much for your kindly invitation to your New Year party. Although I can think of nothing which would give me more pleasure, I am afraid I won’t be able to attend your party.

I will be on a business trip on December 20 and will probably not be back in time to attend your party. Please accept my best wishes for the holiday season as well as my thanks for your kindness.

Sincerely yours,

29. Greeting to New Year

Dear Sir or Madam:

I and the rest of my staff at Otek international Inc. wish to express our warmest wishes to all of you for the New Year holidays.

May the New Year bring all of you health, peace and prosperity.

Sincerely yours,

30. Expressing concern to the illness

Dear Sir or Madam:

I am very sorry to learn that Annie Lee is in the hospital.

I will be in the London on business next month, so if she is feeling better to have visitor, I will visit you both while I am in town.

I have also sent some magazines for you read when you accompany with Ms. Lee.

I’ll contact you at home in a few days to see how you are.

Sincerely yours,

Chapter IX Others

1. Declining application

Dear Sir or Madam:

Thank you for your application for the position of accountant of our finance department. We regret to inform you that the position of accountant has been filled.

We were, however, impressed by our qualification and have kept your application in file. While there no openings at this moment, we will keep your application on file and contact you once the opportunity arises.

Thank you for your interest in ABC Corporation.

Sincerely yours,

2. Accepting application

Dear Sir or Madam:

Thank you for applying for a position with XYZ Corporation.

We are pleased to announce that your initial application for a position as a junior clerk has been accepted, and we would like you to come for a interview.

We are pleased to arrange an appointment for you to speak with Mr. Jones, director of personal, on the following date:

We look forward to seeing you at 10:00 AM on July 25 for your interview.

Sincerely yours,

3. Application for a position

Dear Sir or Madam:

I am replying to your advertisement in the June 23 edition of Commercial Time.

As indicated in my resume, I have had two year’s experience selling sewing machine for Messrs. ABC. In this position, I was responsible for developing the greater West Coast area as well as the Haiwaiian islands.

I have been quite successful in achieving and surpassing all of my annual sales targets.

Since it is difficult to indicate every area of my expertise in the resume, I would appreciate the opportunity to meet with you to discuss my qualifications for this position.

I look forward to meeting you.

Sincerely yours,

4. Requesting for information of applicant

Dear Sir or Madam:

Mr. Lee has applied for a position with our firm as a junior clerk and has given us your name as a reference.

18万用英语商业书信范文_英文书信范文

I would be grateful for a few comment concerning Mr. Lee’s professional qualifications and personal character.

Any information you give will be kept in strictest confidence. And if there is ever an opportunity for me to reciprocate in the future, I will be more than happy to do so.

Sincerely yours,

5. Sending technician

Dear Sir or Madam:

This is similar to the arrangement you made with us when your Mr. Kevin Kaiser trained at our kaohsung facility last year.

Briefly, we would like to send 16 technicians to your institute for a period 3 months to study with your engineers.

We will provide complete financial support for our staff, including their salaries, room and board expenses.

We will provide you further details as soon as we have them, we appreciate your close cooperation and assistance.

Sincerely yours,

6. Hotel reservation

We would like to make reservation at your hotel for the rooms and dates indicated below. The reservation for this room should be under the name of Mr. Gorge Brown.

One double-bed room for 6 nights from May 13.

Mr. and Mrs. Brown are scheduled to arrive at Healthrow Airport on Flight AQ 119 at 18:30 on May 13. We would appreciate it if you could arrange a car to meet them at the day they are scheduled to arrive.

Please let us have an early confirmation of this reservation.

Sincerely yours,

7. Asking for help in business trip

Dear Sir or Madam:

We will be sending Mr. David Chen to Canada on a fact-finding trip at the end of July to gather information about the development of computer.

We would be grateful very much if you could help in arranging appointments with various people connected with the computer.

We would appreciate it if you could suggest some other related companies or government agencies where Mr. Chen could visit.

We look forward to hearing from you concerning this issue.

Sincerely yours,

8. Asking for help

Dear Sir or Madam:

We are in the process of publishing a directory for major business firms engaged in the field of international trade.

We would like to request your permission to include your company name and brief outline of the activities involved.

Any help you can give me concerning who to contact and the best times to visit would be greatly appreciate.

We look forward to receiving your reply.

Sincerely yours,

9. Asking for introduction

Dear Sir or Madam:

It is our great pleasure to introduce Bob, a director of Atlantic Co. Ltd.

Bob is visiting for the propose to learn the business custom in your country, and we shall be most grateful if you would share your past experience as well as any information which may be helpful to him in the future.

Needless to say we shall be very grateful of this special favour and would be pleased to reciprocate the same in the future.

Sincerely yours,

10. Informing

Dear Sir or Madam:

Andy Wu in our export department will be visiting you next month.

He hopes to have the pleasure to meet you then, and at the same time renew the contract for another year.

He will have a brief presentation regarding our latest product and will be pleased to provide any technical information you may need.

We look forward to the opportunity of being of service to you.

Sincerely yours,

11. Asking for appointment

Dear Sir or Madam:

As I will be in town next week, I would like to take the opportunity to meet you regarding a business potential which will definitely interest you.

I hope Monday, July 10 at 11:00 AM will be convenience for you.

Please kindly let me know if the proposed timing is comfortable with you.

I look forward to hearing from you

Sincerely yours,

二 : 商务信函中英文范文

商务信函的要求

一 完整

在写信时，为了避免传输错误信息，务必使书信的基本内容“按部就班” 、完整无缺。[www.61k.com）

例如，在信文中提到收到对方来信，或是在末尾落款时，不可一笔带过，而应准确到具体日期。一般要求写明何月何日，必要时还须写明何年何月何日何时。

在书写信封时，双方的邮编不可缺少。另外，在书写收信人及发信人地址时，要力求其完整，而不宜采用简称。惟有如此，方能确保书信被及时送达，或是因故被退还时不至于丢失。

二 清楚

书写信函时，必须使之清晰可辨。要做到这一点，须注意以下四个方面：

(1)字迹要清楚，切勿潦草、乱涂乱改。

(2)要选择耐折、耐磨、吸墨、不洇、不残、不破的信纸、信封，切勿不加选择，随意乱用。

(3)要选用字迹清楚的笔具与墨水。在任何时候，都不要用铅笔、圆珠笔、水彩笔写信，红色、紫色、绿色、纯蓝等色彩的墨水也最好别用。

(4)在书信里叙事表意时，要层次明、条理清，有头有尾，切忌天马行空、云山雾罩，令人疑惑丛生，不知所云。这是写商务信函要特别注意的一点。

三 简洁

写信如同作文一样，同样讲究言简意赅、适可而止。在一般情况下，写信应当“有事言事，言罢即止” ，切勿洋洋洒洒、无休无止。

当然应当避免为使书信简洁而矫枉过正，走向另一个极端，过分地惜墨如金，而使书信通篇冰冷乏味。

四 正确

在写信时，不论是称呼、叙事，还是遣词造句，都必须做到正确无误。

在信中，杜绝出现错字、别字、漏字、代用字或自造字，也不要为了省事，而用汉语拼音或外文替代不会写的字。

在书写收信人姓名、地址、职务及尊称时，不允许出现任何差错。

书写信封时，在收信人姓名之后书写的称呼如“同志” 、“先生” 、“小姐”等等，是专供邮递员或带信人使用的，而并非是发信人对收信人所用的称呼，因此像“大人” 、“爱妻” 、“小弟”之类的私人称呼，是不宜出现的。

五 礼貌

写信人在写信时，要像真正面对收信人一样，以必要的礼貌，去向对方表达自己的恭敬之意。其中的一个重要做法，就是要尽量多地使用谦词与敬语。

例如，在信文前段称呼收信人时，可使用诸如“尊敬的” 、“敬爱的”一类提称词。对对方的问候必不可少，对对方亲友亦应依礼致意。在信文后段，还应使用规范的祝福语，等等。

商务信函的格式

商务信函主要是为开展业务而用的，其格式与一般书信有所区别，主要有：

一 称谓

商务信函的称谓应郑重，私人信函中过分亲昵的称呼在这里是不适用的。

对于相对熟识的人，你可以称“ × × × 先生”或“ × × × 女士” ，对于一般熟识的则可以称其职务。这里的“熟识”可以是仅指通信联系而从未谋面的情形。西

方此类信函在上述称谓的前边加“亲爱的” ，我国习惯上加“尊敬的”一类词。

商务信函在许多情形下是写给不知姓名的人的，此时的称呼可以有以下情形：只称其为“先生”或“女士”(或“小姐”) ，且在前边加上“尊敬的”一类字眼以职务相称，如“经理先生” 、“编辑女士” 、“主持人小姐”一类均是。此外，这种情况下不能用太过泛泛的称谓，否则可能收不到良好效果，比如称“有关人士台鉴” ，“有关人士”就可能觉得与己无关而搁置一边。当然，如果能够通过一些渠道打听清楚你要联系的人的姓名，要更好一些。

二 结尾

结尾的落款要求和开头相对应，开头是哪种关系程度的称呼，落款也应是相应的程度。比如，称呼是连姓带名的“ × × × 先生” ，落款就是连姓带名的“ × × × ” ;称呼是不带姓的“ × × 先生” ，落款就不带姓。大企业、大单位的商务信函往往是打印的，但落款处还要有亲笔签名。

三 信笺和信封

一般的企、事业单位都有自己的专用信笺和信封。对于高规格的业务活动来说，对此两项也有比较严格的要求。一般来说，信笺、信封都应有单位的名称、徽标以及地址、电话，样式上应稳重而具有吸引力，质地上尽可能优良，印刷上尽可能优美，借以表明单位的实力和形象。

中文商务信函范文

xx市兴达贸易有限公司：

贵公司20xx年x月x日函收悉。函中所诉20xx年1月7日《购买电脑桌合同》中，所收的35套黄花牌电脑桌部分出现接口破裂一事，深表歉意，此事已引起我方高度重视，现已就此事进行调查。

经有关邵门查实：我厂生产的xxxx型黄花牌电脑桌，出厂时，经质检部门检验全部为优质产品。函中所提的部分电脑桌出现接口破裂，是由于我方工人在出仓时搬运不懊造成的。衬贵公司的损失，我公司再次深表歉意，并请贵公司尽快提供电脑桌受损的详细数字及破损程度，以及公证人证明和检验证明书，我介司将以最快的速度按实际损失给予无条件赔偿。 对此，我们将引以为戒，查找工作中存在的问题和不足，制仃改正措施杜绝此类事件的发生。 希望能够得到责公司谅解，继续保持良好的贸易往来关系。

候复

xx市光明家具有限公司

英文商务信函范文

20 May 2003(Date Line 日期)

Kee & Co .， Ltd

34 Regent Street

London ， UK(Inside Address 收信人地址)

Dear Sirs ：(Salutation 称呼)

We have obtained your name and address from Dee & Co . Ltd ， and we are writing to enquire whether you would be willing to establish business relations with us .

We have been importers of shoes for many years . At present ，we are interested in extending our range and would appreciate your catalogues and quotations .

If your prices are competitive we would expect to place volume order on you .We look forward to your early reply .( Body 信文)

Yours faithfully(Complimentary Close 客套结束语)

Tony Smith(Signature Block 签名栏)

三 : 英文商务信函

英文商务信函格式与结构，商务英语邮件格式规范（转载）

一般来说，现在使用的商务英语书信的格式主要有两种：传统的缩头式(the conventionalindented form) 和现代的齐 头式(the modern blocked form) 。根据英国传统做法，缩头式要在信文每一段缩进五或六个字母的空间，有时可能会缩进更 多。现在，齐头式在商务英语书信中使用得非常普遍。它的突出特点就是所有信的内容都从信纸的左边开始，段落与段落之间要比 缩头式多空出两到三行，以便于区分。这种格式被称作齐头式(the fullblocked form) 。但是，有时把日期放在信纸的左边会 给查找带来不便，所以，人们使用了一种改良的齐头式(the modifiedblocked form) ，即把日期放在右边，而把其他内容放在 左边。　　　　 一般来说，我们通常使用单行距来布局一封信，这会使我们所写的信有一种紧凑感，但有些人在写短信的时候，更喜欢用双行 距。根据个人或公司的喜好，可以选择使用齐头式或缩头式。但不论选择哪一种格式，一般商务英语书信的结构都包括以下几部分 内容:　　　　 (1) 信头(the letter - head)　　　　 (2) 案号和日期(the reference and date)　　　 　(3) 封内名称和地址(the inside name and address)　　　　 (4) 开头称呼语(the salutation)　　　　 (5) 信文(the message or the body of the letter)　　　　 (6) 结尾敬语(the complimentary close)　　　　 (7) 写信人签名或签署(the writer’s signature and designation)　　　　 (8) 注意事项(the attention line)　　　　 (9) 事由、标题(the subject line)　　　　 (10) 经办人代号(the reference notation)　　　　 (11) 附件(the enclosure)　　　　 (12) 抄送(the carbon copy notation)　　　　 (13) 附言(the postscript)　　　　 在商务英语书信中，上述每一部分内容都有自己固定的位置，包含自己独特的内容，它们是不能随意互换的。　　　　 信头所包含的是写信人的基本情况，包括他的姓名、地址、电话号码、电传号码以及传真号码甚至E - mail 地址。信头在信纸 的最上方，有的公司把信头直接印在所使用的信纸上。质量优良的信纸以及一个整洁、匀称的信头，可以展示一个公司的风采，增强公司 的信誉。　　　　 案号是写信时所给的、以便查询的字母或数字。经常以“Our ref”和“Your ref”来区分。它的位置一般是在信头的右边。而日期 在信头以下三行或四行，不管是齐头式还是缩头式，一般把日期放在右端，这可起到行尾的作用，使信看上去更整齐。在商务英语书信中， 日期一定要写全，不能用数字的形式，因为美国和英国的日期标示法是不同的。英国的日期标示法是“24thMarch. 2002”， 而美国的日 期标示法则是“March24 ，2002”。月、日的后面用逗号，年份后面不用标点。　　　　 封内名称和地址即收信人的名称和地址，要放在信纸的左上方，在日期以下三行或更多行，这可根据信的长短来定。　　　 　封内名称和地址要用齐头式，　　　　 紧靠信纸的左边，这样会使信看上去整齐。　　　　 开头称呼语是写信人开始信文的礼貌用语，一般商务英语书信中多用Dear Sir ， Dear Sirs 或Gentlemen ，并且独立成行，在 封内名称和地址以下三行。在Dear Sir 或Dear Sirs 后面用逗号，而在Gentlemen 后面用冒号。　　　　 信文是实质性的内容，信文的书写要求是简洁、清晰、礼貌;语法正确，切中要点;段落划分明确，每段集中于一个话题;打印准确，布 局要有艺术性，使你的信件看上去赏心悦目。尤其注意页边空栏，它是信文的框架。信文多用单行距，有些短信可用双行距。　　　　 结尾敬语是信件结束时的一种礼貌用语。它只是一种礼貌用语，在信中没有实际意义，传统使之成为必须，并已成为习惯，所以一直沿 用至今。传统的结尾敬语有： Yours faithfully ， Yours truly(多用于美国) 等，也有人用倒装的Faithfully yours ， Truly yours 等。结尾敬语必须和信文紧连一起，不能分开，更不能把它单独放到另一页。如遇此种情况，则信件必须重新安排、打印。　　　　 签署是写信人或其所代表公司的名称或标记。公司名称可以打印，而主管人签名则必须是手写，两者都不可用印章代替。这部分在结尾 敬语以下三行，大约留出五行或更多的空间。　　　　 注意事项的习惯用语是：For the attention of 或简单的Attention ，下面一般要加上横线。当信件是写给特定的人或主办部门时， 则用此用语。它在开头称呼语以上两行。除齐头式外，可放在信文以上中间。　　　 　事由或标题在开头称呼语以下两行，下加横线，除齐头式外，一般放在信文以上中间。经常是用一词或简单的几个词来表示信文的主题， 让收信人先对所谈内容有所了解。　　　　 经办人代号在签署以下两行。是打字员名字的首字母缩写，可用小写，也可用大写。　　　 　附件在经办人代号以下两行。写信人可标示出一个或多个信中所提到的附件。经常使用的形式有: Enclosure ， Enclosures ，Encl.， Enc.等。　　　　 抄送在附件以下两行。抄送有明、暗两种方式。明示的标记为cc ，后面加上收件人或公司的名字，可打印在原件和复印件上。暗示的标记为 bcc ，后加收件人或公司的名字，只打印在复印件上，并且只有写信人和收信人知道。　　　　 附言在抄送以下两行。如写信人想增加些信中忘记提到的内容，可用此方式，但应尽量避免使用。因为它可能会给人一种错觉，即在写信前， 你未能很好地安排你的信件。这可能会影响到你的信誉。　　　　 在上述十三部分内容中，前七部分是每一封商务英语信件所必需包含的内容，而后几部分则是可有可无的。　　　　 总之，当你书写商务英语书信的时候，必须谨记：选定一种格式，坚持使用，不能变来变去；结构中的内容要安排合理得当，所必需的七部分 内容一个都不能少。布局好的信件是双方交易的好的开始。一封布局优雅、端庄匀称的信件，会留给人一种良好的印象，促进双方的进一步往来， 直至交易的达成。

四 : 31商务英语函电范文

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(1)Our usual way of payment is by confirmed and irrevocable letter of credit available by draft at sight for the full amount of the contracted goods to be established in our favour through a bank acceptable to the sellers.

我们的一般付款方式是保兑的、不可撤销的、以我公司为受益人的、足额 信用证 ，见票即付。 信用证 应通过为卖方认可的银行开出。

(2)For payment,we require 100% value,confirmed and irrevocable letter of credit with partial shipment and transhipment allowed clause,available by draft at sight,payable against surrendering the full set of shipping documents to the negotiating bank here.

我们要求用100%金额的、保兑的、不可撤销的信用证，并 规定 允许转船和分批装运，凭 汇票 向议付行交单即期付款。

(3)The letter of credit should be established with its clauses in confirmation with the terms and conditions of the contract.

信用证所开 条款 ，必须与合约 条款 相符。

(4)We usually accept payment by L/C at sight draft or by T/T in advance,but never by C.O.D. 通常我们接受即期信用证付款或电汇。我们从不接受货到付款的 办法 。

2.催开信用证(Pressing for L/C)

(1)As the goods against your order No.111 have been ready for shipment for quite some time,it is imperative that you take immediate action to have the covering credit established as soon as possible.

由于贵方定单第111号之货已备待运有相当长时间了，贵方必须立即行动尽快开出信用证。

(2)We repeatedly requested you by faxes to expedite the opening of the relative letter of credit so that we might effect shipment for the above mentioned order,but after the lapse of 3 months,we have not yet received the covering L/C.

我们已经多次传真要求贵方从速开来有关信用证，以使我们装运上述定单之货。但是三个月过去了，仍未收到有关信用证。

(3)We hope that you will take commercial reputation into account in all seriousness and open L/C at once,otherwise you will be responsible for all the losses arising therefrom.

希望贵方认真考虑商业信誉，立即开证，否则，由此产生的一切损失均由贵方负责。

(4)The shipment time for your order is approaching,but we have not yet received the covering L/C.Pls do your utmost to expedite the same to reach here before the end of this month so that shipment may be effected without dealy. 贵方定单的装船期已经临近，但我们尚未收入到有关信用证，请尽最大努力从速将信用证在本月底开到，以便及时装运。

3.修改信用证 (Amendment to L/C)

(1)Pls amend the foregoing L/C to read piece length in 30 yards instead of 40 yards.

请把上述信用证条款中匹长40码改为30码。

(2)We would draw your attention to the fact that the construction of our Art.No.3100S is 32X32 78X65 whereas your credit calls for 30X30 78X65.Therefor,you are requested to amend the credit according to the stipulationof the contract.

我们提请贵方注意，我方坯布的规格为32X32 78X65，而贵方信用证却 规定 30X30 78X65，故请按照合约规定修改信用证。

(3)Pls extend the shipment date and the validity of your L/C No.111 to the end of Jan. and Feb.15,2006 respectively,and see to it that the amendment adivce will reach us before the end of Dec.2005.

请将信用证111号的装运船和议付期分别展延至2006年1月底及2月15日，并请注意把修改书于2005年12月底前寄达我们这里。

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(4)We have received your L/C No.111 covering the above -mentioned contract.But on checking up its clauses,we find that it calls for shipment to be effected not latter than Nov.10,2005,whereas the contract stipulates shipment Dec.2005.Pls extend the shipment date to the Dec.15th 2005 and validity to the 31st of Dec.

上述合约项下的信用证111号已收到。但是经过核对条款，发现该证规定装期不迟于2005年11月，而合约规定装期为2005年12月份，为此请把该证装期展延至2005年12月15日，议付期展延至12月31日。

(5)We find that the amount of your L/C is insufficient, because the premiums for Dark and Special clours are not included therein.Therefore,please increase the amount of the L/C to $56,800.00.

我们发现由于信用证金额未包括深特色加价，因此信用证金额不足，请将信用证金额增至$56，800.00。

(6)Please amend the L/C to read "Partial shipments and transhipment allowed".

请将信用证修改为允许分批装运和转船。

4.特殊情况下的付款方式(Special arrangement for payment)

(1)As requested in your fax of Dec.2,2005,shipment of 20000yds will be effected under guarantee in the absence of the L/C amendment.Please,therefore,honour the draft accordingly.

按照贵方2005年12月2日来电，我们将在没有信用证修改书的情况下装运20000码，届时请予承付。

(2)As our records reveal that the proceeds of our shipment of Modelon Suiting in 20000yds

are not yet received,please press your buyers to instruct their bank to effect payment immediately. 常用的外贸函电用语

(1)贵函 Your letter; Your faour; your esteemed letter; Your esteemed faour; Your alued letter; Your alued faour; Your note; Your communication; Your greatly esteemed letter; Your eryfriendly note; Your friendly adice; Yours.

(2)本信，本函 Our (my) letter; Our (my) respects; Ours(mine); This letter; these lines; The present.

(3)前函 The last letter; The last mail; The last post; the last communication; The last respects(自己的信); The last faour(来信)

(4)次函 The next letter; The next mail;Thenextcommunication; The letter following; the following.

(5)贵函发出日期 Your letter of (the) 5th May; Your faour dated (the) 5th June; Yours of the 3rd July; Yours under date (of) the 5th July; Your letter bearing date 5th July; Your faour of een date(AE); Your letter of yesterday; Your faour of yesterdays date; Your letter dated yesterday.

(6)贵方来电、电传及传真 Your telegram; Your wire; Your cablegram(从国外); Your coded wire(密码电报); Your code message; Your cipher telegram; Your wireless telegram; Your TELEX; Your Fax.

(7)贵方电话 Your telephone message; Your phone message; Your telephonic communication; Your telephone call; Your ring.

(8) 通知 (Noun) Adice; Notice; Information; Notification; Communication; A report; News; Intelligence; Message. (erb)( 通知 ，告知) To communicate (a fact) to; To report (a fact) to...on; To apprise (a person) of; To let (a person) know; To acquaint (a person) with; To intimate (a fact) to; To send word; to send a message; To mail a notice; to write (a person) information; To gie notice(预告); To break a news to(通知坏消息); To announce(宣布).

(9)回信 (Noun) An answer; A reply; A response. (erb) To answer; To reply; To gie a reply; To gie ones answer; To make an answer; To send an answer; To write in reply; To answer ones letter. (特此回信) Reply to; Answering to; In answer to; In reply to; In response to. (等候回信) To await an answer; To wait for an answer. (收到回信) To get an answer; To faour one with an answer; To get a letter answered.

(10)收讫，收到 (Noun) Receipt(收到); A receipt(收据); A receier(领取人，取款人); A recipient(收款人) (erb) To receie; To be in receipt of; To be to (at) hand; To come to hand; To be in possesion of; To be faoured with; To get; To hae; To hae before (a person); To make out a receipt(开出收据); To acknowledge receipt(告知收讫).

(11)确认 To confirm; Confirming; Confirmation;InConfirmation of(为确认...,为证实...); A letter of confirmation(确认函或确认书)

(12)高兴，愉快，欣慰 To hae the pleasure to do; To hae the pleasure of doing; To hae pleasure to do; to hae pleasure in (of) doing; To take (a) pleasure in doing (something); To take pleasure in doing (something); To be pleased to (with)(by); to be delighted at (in)(with); To be glad to (of)(about); To be rejoiced in (at).

(13)随函附件 Enclose; Inclose.

(14)迅速，立刻 Urgently; Promptly; Immediately; With all speed; At once; With dispatch; With all despatch; With the quickest possible despatch; With the least possible delay; As soon as possible; As quickly as possible; As promptly as possible; At ones earliest conenience; At the earliest possible moment; At an early date; Without delay; Without loss of time; Immediately on

receipt of this letter; By express messenger; By Special messenger; By special deliery; By express letter.

(15)回信 By return; By return of post; By return of mail; By return of air-mail.

(16)依照 According to; Agreeably to; Conformably to;pursuant to; In accordance with; In conformity with (to); In obedience to; In deference to; In compliance with; In agreement with; In pursuance of.

(17)就...，关于 About; Regarding; Concerning; As to; As regards; With regard to; In regard to;(of); Respecting; Relatie to; Anent; In connection with; Referring to; With reference to; In reference to; Re.

(18)期满到期及应付之款 To be due; To fall due (become) due(日期将到); Duly(正时，及时);In due Course (依照顺序).

(19)(每个，按照，通过)Per(=by,through)rail.(post,mail,steamer )(通过铁路，邮政，轮船) Per pro.= by proxy (由代理) Per annum (=yearly，每年) Per mensem (=monthly,每月) Per diem

[daiem] (=daily,每日) Per man, per capital (=per head,依照人数，每一人) Per piece (每一个，每一件)

(20)表示抱歉(冒昧做了某事) To take the liberty of doing something; To take the liberty to do something; To take the liberty in doing something.

(21)甚感遗憾，请包涵 To regret; To be sorry; To be chagrined; To be mortified; To be exed; To regret to say; To be sorry to say; To ones regret; To feel a great regret for; To express regret; To be regretted; To be a matter for regret; To be regrettable; To be deplorable.

(22)(我们)对于...甚感荣幸 To hae the honour of doing (being); To hae the honour to do (be); To do one (oneself) the honour of doing (being); To esteem (regard) it as a high honour to do (be); To appreciate the honour to do (be); To feel honoured to do (be); To owe one a debt of honour to do (be); To be honoured with doing (being) something; To honour one with doing (being) something.

(23)请 Please; Kindly; be good enough; Be kind enough; Hae the kindness.

(24)感谢，衷心感谢等 To thank; To be (feel) thankful; To be (feel) grateful; To be obliged; To be indebted; To esteem (it) a faour (priilege); To gie (tender, return) ones thanks; To express ones gratitude (appreciation); To tender ones sincere thanks for; To be oerwhelmed with gratitude.

(25)请照顾等 (Noun)(请吩咐) Command; Order; Serice (erb)(服务) To command; To order; To sere; To be at ones serice; To render serice to one; To do one a serice; To be of serice to one 商务信函：英语与美语的差异

商务 英语 书信(Business or Commercial English Correspondence)是指交易时所使用的通信。在美国，常用Business writing，它包括书信、电报、电话、电传、报告书、明信片等。 英语 和美语在书信体例方面存在着一定的差异，比如信头和称呼、书信格式、遣词、结尾客套语等均有所不同。一般来说，英国书信较为保守，许多英国人喜欢用老式书信体，用词较为正式刻板，而美国书信语言非常生气、有活力，格式也较为简便。因此当我们写信的对象是英国或其旧殖民地国家时，要使用标准式英语Queen's English；如果写信的对象是美国或美国势力范围的地区时，就要用美国英语。当然，英国式的语言文化近年来也有变化，但总体来说，两者间的差异是很明显的。

商业英文书信，一般都要求用打字机或电脑整齐地打印，左边各行开头垂直的，称为垂直式或齐头式(Block style)，美国常用这种格式；每段的第一个词缩进去，称为缩进式或锯齿式(indented style)，英国常用此格式。垂直式的职务及签名都在左边的边栏界线，这种格式，在极度尊重工作效率的美国公司，已普遍采用。

正式的商业英语书信要在称呼的上方写上收信公司名称和地址或收信人的名字全称、职务及地址，称为信内地址（Inside address）。信内地址的写法也有垂直式和缩进式之分，垂直式和称美国式将各行并列，缩进式或称英国式将各行依次退缩。不过，笔者注意到，近来英国商业书信信内地址并未依次缩进，似乎与美国式相同。此外，在美国还流行一种普通收信人地址的写法，就是在书信的Inside Address中，把门牌号和街名都省略掉。

在英文书信中要使用敬语，最普遍的敬语是Mr, Mrs和Miss（用于未婚女性）。英国人常在男性的姓名之后用Esq. (Esquire的缩写)，不过在商业上也在慢慢地改用Mr. Mmes. (Madam的复数形式)，用于二个女士以上。Messrs（Mr的复数形式）用于二个以上的男人，或用于二个以上的男人组成的公司或团体。在英国式英文信里，Mr, Mrs, Messrs，均不加缩写句点，相反地趋向于进步自由的美语反而加缩写句点如Mr., Mrs., Messrs.。

在称呼方面，商业上最普遍的有Gentlemen（美国式）与Dear Sirs（英国式）二种，相当于我国的"敬启者"或"谨启者"。如果信是写给革个公司单位的，不是写给某个具体人的，美语用Gentlemen（复数形式），英语用Dear Sirs。如果对方公司只一人时，必须使用Sir/Dear Sir。称呼后一般要使用标点符号，英国式采用逗号(comma)，美国式用分号(colon)。

书信结尾客套语(complimentary close)有多种，相当于我国书信在结尾时使用的"敬礼"、"致敬"、"顺安"等句。最为典型的美国式写法是Sincerely和Best regards，典型的英国式表达有Yours sincerely（熟人或知道对方姓名），Best wishes, kind regards 和yours faithfully（不知姓名）。此外，英国式的客套语还有特别礼貌的格式，但除了特殊情况外，现在不再使用 商务函电出口套用语

Opening Sentences 启头句:

1)We have (take) pleasure in informing you that......

兹欣告你方......

2)We have the pleasure of informing you that......

兹欣告你方.....

3)We are pleased (glad) to inform you that......

兹欣告你方......

4)Further to our letter of yesterday, we now have (the) pleasure in informing you that...... 续谈我方昨日函, 现告你方......

5)We confirm telegrams/fax messages recently exchanged between us and are pleased to say that......

我方确认近来双方往来电报/传真,并欣告......

6)We confirm cables exchanged as per copies (cable confirmation) herewith attached. 我方确认往来电报,参见所附文本.

7)We learn from Messrs......that you are interested and well experienced in .....business, and would like to establish business relationship with us.

我方从...公司获悉,你方对...业务感兴趣且颇有经验,意欲与我方建立业务关系.

8)Although no communication has been exchanged between us for a long time, we trust that you are doing well in business.

虽然久未通讯,谅你方生意兴隆.

9)Although we have not heard from you for guite some time, we hope your business is progressing satisfactorily.

虽然好久没接到你方来信,谅业务进展顺利.

10)We have pleasure in sending you our catalog, which gives full information about our various products.

31商务英语函电范文_英语商务信函范文

欣寄我方目录,提供我方各类产品的详细情况。

11)We are pleased to send you by parcel post a package containing...

很高兴寄你一邮包内装...

12)We have the pleasure in acknowledging the receipt of your letter dated...

欣获你方...月...日来信.

13)We acknowledge with thanks the receipt of your letter of...

谢谢你方...月...日来信

14)We have duly received your letter of ..

刚刚收悉你方...月...日来信.

15)We thank you for your letter of ..contents of which have been noted.

谢谢你方...月...日来信,内容已悉.

16) Refering to your letter of ......we are pleased to ...

关于你方...月...日来信,我们很高兴...

17) Reverting to your letter of ...we wish to say that...

再洽你方...月...日来信,令 通知 ...

18)In reply to your letter of ..,we...

兹复你方...月...日来函,我方...

19) We wish to refer to your letter of ...concerning

现复你方...月...日关于...的来信

20) In compliance with the request in your letter of ... we...

按你方...月...日来函要求,我方...

21) In connection with the question of supplying you with ..., we are pleased to say that... 关于向你方供应...的问题,欣告你方...

22) Further to our letter of ... we are pleased to ..

续我方...月...日函,我们很高兴...

23) We received your letter dated... and are sorry for not having replied earlier as we wished to wait for more favorable news to give you . We are now pleased to....

你方...月...日来函收悉,考虑到给贵方更佳的信息,我方没能早日答复,甚歉。现高兴地...

24) We thank you for your letter of .. and glad to note that you have received our catalogs. 收到你方...月...日来信,非常感谢,欣悉你方已收到我方目录。

25) With reference to your letter of... addressed to our head office in Beijing which has been forwarded to us for attention and reply , we have pleasure in statin that...

你方...月...日写给我 北京 总公司的信已交我方处理并答复,我们乐意表示...

26) We received your letter of ... It is gratifying to note that....

你方...月...日来函收到。欣悉...

27) We received your letter of... We are under the impression that...

你方...月...日来函收悉,我们的印象是...

28) We received your letter of... and are indebted to you for introducing us to ..

你方...月...日来信收悉,感谢你方将我公司介绍给...公司。

29) We owe your address to ..

我方从...获得你方地址。

30) We should be glad if you would let us know whether...

如果贵方告知是否..,我们将很高兴。

31) May we have details of ..？

我们可以得到...的详情吗?

32) We are sending you under separate cover...

兹另封寄上...

33) We attach for your information the copy of a letter received today from...

附上今日收到的从..一信的复印件,供你方参考。

34) We have received an inquiry for...

我们收到...的询盘。

35) We have been informed by...

...已 通知 我方。

36) In replay to your letter of ...concerning...we are glad to be able to /story to have tell you that...

兹复贵方...月...日有关...的来函,很高兴/抱歉告知贵方...

37) We thank you for your letter of ..informing us that...

我们感激贵方...月...日的来函,惠告...

38) You kindly enclosed with your letter of ...particulars of ..., for which we thank you. 十分感激贵方随...月..日函附上的...

39) Your letter of the ..crossed ours of the same date.

贵方...月...日函刚好错过我方同日信函。

40) We are surprised to learn from your letter of...that...

从你方...月...日函惊讶地获悉..

41)We must apologize for the delay in replying to your letter of...

迟复贵方...月...日函,甚歉!

42) We thank you for your letter of ...and have much pleasure in replying to your various questions as follows: ..

感谢贵方...月...日的来信,很愉快答复各种问题如下: ...

43)In reply to your letter/inquiry of ... , we wish to inform you that...

兹复贵方...月...日函/询盘,我们愿意告诉贵方...

44)Further to our letter of ...we wisth to informs you that...

续谈我方...月...日函,欣告...

45)We refer to our letter of ...in which we asked you...

参阅我方...月...日的信件,我们要求贵方...

46) On...we wrote to you that...

月...日我们函告贵方...

47)Since writing to you on...we have ascertained that...

...月...日写信给贵方以来,我们已确定...

48)In your letter of... you expressed interest in our...

贵方在...月...日来函中表示对我方...有兴趣。

49)Some time ago you told us that...

不久前,贵方告知我方...

50)Since receipt of your letter of ...we have been trying to find out more about...

收到贵方...月...日信函后,我们一直设法得到更多关于...

51)It is a long time since we have heard you about...

收到你方关于...的信件后已过了很长的时间。

52)In reply to our inquiry we have been told by...that...

53) We would point out that... 我方指出... 54) For your information we would add that... 我方要补充说明...供你参考。 55) As we informed you yesterday/by our letter dated... 正如我方昨日/...月...日信函所通知的... 56) According to information received from... 根据从...得到消息, .. 57) We need hardly say that... 我们几乎不须说... 58) We hear on good authority that... 我们从可靠的官方消息得知... 59) As far as we know... 正如我方所知... 60) It appears that... 看来... 61)Please note that... 请注意... 62)We would mention, however, that .. 然而我们将提及... 63)As you will see from the enclosed copy... 正如你从随函附件中发现... 64) Will you please wire us on receipt of this letter to let us know if... 一俟收到此函,请电告我方是否... 65)Would you kindly reply by return of the post to tell us whether... 请速复告我方是否.. 66)We should be grateful if you would do your utmost to... 如你方尽力去...不胜感激。 67)Under the circumstances it is essential that... 在这种情况下, ..是很必要的。 68)Will you please let us have for our information... 请惠告...供我参考。 69)We note with regret that... 我们遗憾地注意到.. 70)We are very sorry indeed to hear from your letter of ..that... 从贵方...月...日的信函中得知...,我们确实很遗憾。 71)We are sorry to tell you that... 歉告你方... 72)We are sorry not to be able to give you the information requested. 恕不能提供所需信息。 73)We are very sorry not to be able to give you a definite reply in respect of the above matter. 就上述事情，我方歉难给予肯定的答复。 74)We are very for the inconvenience that may have caused you

75)We are very sorry that we cannot avali ourselves of your offer. 我方歉难接受你方报价。 76)Please accept our apologies. 请接受我方的道歉。 77)As requested we are sending you... 按你方的要求,现奉上... 78)In accordance with your wishes... 按你方的要求... 79)We confirm our telegram of this morning as per enclosed copy. 按所附文本,兹确认今晨我方发出的电报。 80)We note with interest the suggestion contained in your letter of... 我方高兴地注意到你方...月...日信件中的...建议。 81)We note your remarks concerning... 我们注意到你方关于...的看法。 82)We should be glad to have your confirmation that .. 欣盼你方确认... 83)We have received your fax/telegram of today?s date, which reads as follows: 我方收到你方今日发出的传真/电报,电文如下: 84)We wish to remind your of our letter of...in which we asked you to .. 我们提醒你方注意,我方...月...日函要求你方... 85)We would remind you that we have not had a reply yet from you to our question. 需提醒你方,我方尚未得到你方对...问题的答复。 86)We are sorry to remind you that... 很遗憾,现提醒你方.. 87)As you will no doubt remember... 你方无疑会记得... 88)As to the question of ... I agree with you that... 就...问题,我同意你... 89)We understand/have been informed that... 我方清楚/我方已被告知... 90)If that is the case... 若是这样的话... 91)As you are, no doubt, aware of/that... 无疑你方会知道... 92)We are quite willing to .. 我方很愿意... 93)In view of these facts... 鉴于这些事实... 94)Unless we hear form you to the contrary... 除非我方收到你方相反的通知... 95)If we are not mistaken... 如果我方没有错的话... 96)According to our records/the information we hae obtained...

根据我方记载/根据我方已得到的信息...

97)We with to add...

我们希望加上...

98)As mentioned above...

如上面所提到的...

99)We quite understand that...

我们很理解...

100)We enclose...

我方附上...

商务约订及回复函电范文

范例一： 1、约定

Dear Mr/Ms,

Mr John Green, our General Manager, will be in Paris fromJune 2 to 7 and would like to come and see you, say, onJune 3 at 2.00 p.m. about the opening of a sample room there.Please let us know if the time is convenient for you. Ifnot, what time you would suggest.

Yours faithfully

尊敬的先生/小姐,

我们的总经理约翰格林将于六月2日到7日在巴黎，有关在那开样品房的事宜，他会于六月3日下午2：00点拜访您。

请告知这个时间对您是否方便。如不方便，请建议具体时间。

您诚挚的

2、回信

Dear Mr/Ms,

Thank you for your letter informing us of Mr. Green'svisit during June 2-7. Unfortunately, Mr. Edwards, ourmanager, is now in Cairo and will not be back until thesecond half of June. He would, however, be pleased tosee Mr. Green any time after his return.We look forward to hearing from you.

Yours faithfully

尊敬的先生/小姐,

谢谢来函告知我方六月2-7日格林先生的来访。不巧，我们的总经理艾得华先生现正在巴黎，到六月中旬才能回来。但他回 来后愿意在任何时间会见格林先生。

希望收到您的来信。

您诚挚的

范例二： 1、约定

Dear Mr/Ms,

I represent the W/P Electronics Company in Dallas, andwill be in Kunming from next Monday to Friday, (October 5-9).I should like to call on you to discuss our new monitor.Would 0930 hours on Tuesday, October 6 be convenient?I shall be in Beijing, at the Great Wall Hotel, from Tuesday, September 29, until Sunday, October 4, where a messagewill reach me. If the day is not convenient, will you pleassuggest another.

Yours faithfully

尊敬的先生/小姐,

我是达拉斯W/P电子公司的代表，将于下周一到周五（10月5-9日）住留昆明。我乐于

31商务英语函电范文_英语商务信函范文

请您商讨我们新的显示器。星期二即10月6日上午09：30是否方便？

从周二，即9月29日，我将住在 北京 的长城宾馆，直到周六，即10月4日，在那会有 通知 给我。如商讨日期不方便，请另外建议。

2、回信

Dear Mr/Ms,

Thank you for your letter of september 26.We shall be very pleased to see you and discuss your newmonitor, but October 6 is not suitable. We will be happyto meet with you at 9:30 a.m. on Wednesday, October 7,if the time is convenient for you.We look forward to meeting you. Yours faithfully

尊敬的先生/小姐,

我们将很高兴与您会面并与您商谈新的显示器，但10月6日不太合适。如方便的话，我们愿在10月7日与您会面。

期待与您见面。

您诚挚的

范例三： Dear Mr/Ms,

I am at present in Hamburg visiting the harbour with aview to making known our new type of container for usein Europe.I shall be in Antwerp on Wednesday, 4th June, and shouldlike to call on you at 2.00 p.m. on that day.If I do not hear from you to the contrary, I shall assumethat it will be convenient for me to call at that time.

Yours faithfully

尊敬的先生/小姐,

我现正在汉堡参观 港口 ，以让欧洲了解并使用我们的新型 集装箱 。

星期三即六月4日，我将到安特卫普，我会于当天下午2：00打电话给你。

对此约定如不来信，我将认为于这个时间打电话是方便的。

您诚挚的

范例四： 1、约定

Dear Mr/Ms,

Mr Jack Baron, our personnel director, has asked meto acknowledge your application for the post ofaccountant and to ask you to come to see him onFriday afternoon, 5th july, at half past two.I will appreciate your letting me know whether you willbe able to come.

Yours faithfully

尊敬的先生/小姐,

杰克巴伦先生，我们的人事主任，让我向你申请会计职位表示感谢，并请你于7月5日星期五的下午两点半来见他。

是否能来，请告知，多谢。

您诚挚的

2、回信

Dear Mr/Ms,

Thank you for your letter of yesterday inviting me tocome for an interview on Friday afternoon, 5thJuly, at 2:30. I shall be happy to be there as requestedand will bring my diploma and other papers with me.

Yours faithfully

尊敬的先生/小姐,

谢谢昨日来信 通知 我 面试 ，我将于要求的7月5日，周五下午两点半到达，并带去

我的证书及其它书面材料。

您诚挚的

商务英语函电常用基础资料

1. 特此奉告等 To inform one of; To say; To state; To communicate; To advise one of; To bring to one's notice (knowledge); To lay before one; To point out; To indicate; To mention; To apprise one of; To announce; To remark; To call one's attention to; To remind one of; etc.

1)We are pleased to inform you that

2)We have pleasure in informing you that

3)We have the pleasure to apprise you of

4)We have the honour to inform you that (of)

5)We take the liberty of announcing to you that

6)We have to inform you that (of)

7)We have to advise you of (that)

8)We wish to inform you that (of)

9)We think it advisable to inform you that (of)

10)We are pleased to have this opportunity of reminding you that (of)

11)We take the advantage of this opportunity to bring before your notice

12)Please allow us to call your attention to

13)Permit us to remind you that (of)

14)May we ask your attention to

15)We feel it our duty to inform you that (of)

2. 为(目的)奉告某某事项 1)The purpose of this letter is to inform you that (of)

2)The purport of this line is to advise you that (of)

3)The object of the present is to report you that

4)The object of this letter is to tell you that

5)By this letter we Purpose to inform you that (of)

6)Through the present we wish to intimate to you that

7)The present serves to acquaint you that

3. 惠请告知某某事项等 1)Please inform me that (of)

2)Kindly inform me that (of)

3)Be good enough to inform me that (of)

4)Be so good as to inform me that (of)

5)Have the goodness to inform me that (of)

6)Oblige me by informing that (of)

7)I should be obliged if you would inform me that (of)

8)I should be glad if you would inform me that (of)

9)I should esteem it a favour if you would inform me that (of)

10)I will thank you to inform me that (of)

11)You will greatly oblige me by informing that (of)

12)We shall be obliged if you will inform us that (of)

13)We shall be pleased to have your information regarding (on, as to; about)

14)We shall deem it a favour if you will advise us of

15)We shall esteem it a high favour if you will inform us that (of)

4. 特确认，本公司某月某日函件等 1)We confirm our respects of the l0th May

2)We confirm our letter of the l0th of this month

3)We confirm our last letter of the l0th June

4)We had the pleasure of writing you last on the l0th of this month

5)We confirm our respects of the l0th June

6)We confirm the remarks made in our respects of the l0th July

7)We confirm the particulars of our enquiry by telephone of this morning

8)In confirming our telegram of this morning, --

9)Confirming our respects of the 10th May,---

10)Confirming our last of the 10th June,---

5. 贵公司某月某日函电，敬悉等 l)We have pleasure in acknowledging receipt of your esteemed favour of the 3rd May

2)We are pleased to acknowledge receipt of your favour of the lst June

3)We have to acknowhedge receipt of your favour of the 5th July

4)Your letter of May 5 was very welcome

5)Your letter of April l0 gave me much pleasure

6)Your esteemed favour of 7th May was duly received by us

7)Your favour of the 5th June is duly to hand

8)Your favour of the l0th is to (at) hand

9)We are in due receipt of your favour dated the 7th June

10)We are in receipt of your letter of the 7th July

11)We are in possession of your letter of the 5th April

12)We have duly received your favour of the 5th March

13)Your letter of yesterday's date is duly to (at) hand

14)Your esteemed communication of yesterday's date is just to (at) hand

15)We thank you for your favour of the 5th May

16)We are obliged for your letter of the 5th May

17)Many thanks for your latter of the 5th June

18)Very many thanks for your letter of May 5

19)In acknowledging receipt of your letter of the 5th June, ...

20)Your favour of the 5th May has just reached me

21)Your favour of the 5th May is duly received

22)Your favour of the 5th May is now before me

23)Your promised letter under date (of) the 5th June has just reached us

6.特回答贵公司某月某日函所叙述有关事项等 1)I have the pleasure of stating, in answer to your inquiry of the 4th inst, that

2)In reply to your letter of the 5th of May, I have to inform you that (of)

3)I hasten to answer your inquiry of the l5th May, by stating that

4)We are in receipt of yours of the 5th June, in reply to which we are pleased to state that

5)In reply to yours of the l0th May, relative to..., I would say that

6)I am in receipt of your favour of the 7th May, and in response I inform you that (of)

7)In response to your letter of l0th May, I wish to say that

8)In answer to your favour of the 5th May regarding... I reply as follows:

9)Answering your letter of the 8th of February re..., I would say that

10)In reply to your letter of February 8th, I inform you that (of)

11)Replying to yours of the 8th of February regarding..., I would say that

12)Replying to your favour under date of February 8th re..., I say that

7.非常遗憾，我们奉告您关于，等。 l)We regret to inform you that (of)

2)We are sorry to have to draw your attention to

3)We regret to have to say that

4)We regret to advise you that

5)We very much regret to announce you that

6)It is most regrettable that we have to inform you that (of)

7)It is with our greatest regret that we must inform you that (of)

8)To our greatest regret we must herewith inform you that (of)

9)It is a matter for regret that I have to inform you that (of)

10)It is to be regretted that I must inform you that (of)

11)It is with regret and reluctance that we have to inform you that (of)

12)It gives us a deep sorrow that we have to announce you that

13)It causes me much sorrow to have to say that

14)I feel sorry for having to announce you that

15)I express my sorrow for announcing you that

8.当我们得悉... 甚为遗憾等。 1)We are very sorry to hear (know) that

2)we are grieved to hear of (about)

3)We are indeed sorry to hear that

4)We very much regret to hear that

5)We regret to hear of (that)

6)It is with great regret that we just learn that

7)Much to our regret we have heard that

8)We regret to receive your information re

9)We regret that we have been informed that (of)

10)To our deep regret we were informed that (of)

9.我们对于您某月某日来函的询价，深表谢意等。 1)We thank you very much for your inquiry of the l0th of May

2)I thank you for your inquiry of the 10th May

3)We are very much obliged by your enquiry dated the 10th May

4)We are indebted to your inquiry under date (of) the 10th May for

5)I thank you for your inquiry of July 10

6)Thanks for your kind enquiry of May 5

10. 兹函附某某，请查收，等。 1)Enclosed please find

2)Enclosed we hand you

3)We enclose herewith

4)Herewith we have the pleasure to hand you

5)We have pleasure in enclosing herewith

6)We take the liberty to enclose herein

7)We are pleased to enclose herewith

8)We are pleased to hand you enclosed

11.遵照某月某日来函指示，等。 1)In accordance with the instructions given (contained) in

your favour of the 10th May

2)According to the directions contained in yours of the 6th May

3)According to the instructions given in your letter under date of the 10th of last month

4)In conformity with (to) your instructions of the l0th ult.

5)Pursuant to your instructions of May 10

12. 关于详情，下次叙述，等。 1)I will write you particulars in my next.

2)Particulars will be related in the following.

3)I will relate further details in the following.

4)I will inform you more fully in my next.

5)I will go (enter) into further details in my next

13. 如下列所记，如附件所述，等。 1)As stated below,

2)Annexed hereto,

3)Attached you will find...

4)As shown on the next page

5)As indicated overleaf（下页，背面）

6)As at foot hereof,

7)Sent with this,

8)As the drawings attached,

9)As shown in the enclosed documents,

10)As already mentioned,

11)As particularized on the attached sheet,

12)As detailed in the previous letter,

14. 因电文不太明确...，等。 1)Your telegram just received is quite unintelligible.

2)Please repeat your wire on receipt of this, stating your meaning more clearly.

3)Your telegram is not clear; explain the third and fourth words.

4)Your telegram is unintelligible; repeat more fully in plain language.

5)Your cable is not clear, repeat, using the codes agreed upon (on).

6)We cannot understand your telegram; state the code used and which edition.

7)Your telegram is not signed with cipher as agreed on; confirm if correct.

8)We cannot trace the code you used; please repeat the telegram in plain words.

9)Your telegram is too short to be understood. Please repeat it more fully.

l0)The telegram was vague (pointless), and they requested them to explain in plain words. 常用的商务往来函电

一、介绍信 1. Dear Mr/Ms,

This is to introduce Mr Frank Jones ,our new marketingspecialist who will be in London from April 5 to midApril on business.We shall appreciate any help you can give Mr Jones andwill always be happy to reciprocate.

Yours faithfully

尊敬的先生/小姐，

现向您推荐我们的市场专家弗兰克·琼斯先生。他将因公务在四月15日到四月中旬期间停留伦敦。

我们将非常感谢您向琼斯先生提供的任何帮助，并非常高兴施以回报。

您诚挚的

31商务英语函电范文_英语商务信函范文

2. Dear Mr/Ms,

We are pleased to introduce Mr Wang You, our import managerof Textiles Department. Mr Wang is spending three weeksin your city to develop our business with chief manufacturesand to make purchases of decorative fabrics for the comingseason.We shall be most grateful if you will introduce him toreliable manufacturers and give him any help or advice he mayneed.

Your faithfully

尊敬的先生/小姐，

我们非常高兴向您介绍我们 纺织 部的进口经理王有先生。王先生将在你市度过三周，他要与主要的生产厂家拓展商务并为下一季度采购装饰织品。

如能介绍他给可靠的生产厂家，向他提供所需的任何帮助或建议，我们将不胜感谢。 您诚挚的

二、 感谢信 Dear Mr/Ms,

Thank you for your letter of June 4, enclosing anaccount of the organization and work of your Chamberof Commerce and Industry.We are very grateful for such a detailed account ofyour activities. This information is certain to helpincrease our future cooperation.

Yours faithfully

尊敬的先生/小姐，

谢谢您六月四日的来信及随信附上的说明书，该说明书描述了你们工商总会的工作与组织结构。对给我们一个你们活动如此详细的描述，我们表示非常感谢。这一信息一定能帮助促进我们未来的合作。

你诚挚的

三、 祝贺信 1. Dear Mr/Ms,

On the occasion of the 35th anniversary of your NationalDay, please accept our heartiest congratulations.May the trade connections between our countries continueto develop with each passing day!

Yours faithfully

尊敬的先生/小姐，

值此国庆三十五周年之际，请接受我们最真诚的祝贺。愿我们两国之间的贸易联系持续发展。

你诚挚的

2. Dear Mr Minister

Allow me to convey my congratulations on your promotionto Minister of Trade. I am delighted that many yearsservice you have given to your country should have beenrecognized and appreciated.We wish you success in your new post and look forwardto closer cooperation with you in the development oftrade between our two countries.

Sincerely

尊敬的部长先生，

请允许我向您升任贸易部长表示祝贺。多年来你对国家的贡献被认可，欣赏，我非常高兴。我们祝愿您在新的职位取得成功，期待我们两国在贸易发展上进一步合作。

诚挚的

四、回复信 Dear Mr/Ms,

Thank you for your letter conveying congratulations onmy appointment.I wish also to thank you for the assistance you havegiven me in my work and look forward to bettercooperation in the future.

尊敬的先生/小姐，

感谢你来信对我的任命表达的祝贺。

我也感谢您对我的工作给予的支持，并期望未来能有更好的合作。

诚挚的

五、邀请信与答复

1、邀请信

Dear Mr/Ms,

We should like to invite your Corporation to attend the 1997 International Fair which will be held from April 29 to May 4 at the above address. Full details on the Fair will be sent in a week.We look forward to hearing from you soon, and hope that you will be able to attend. Yours faithfully

尊敬的先生/小姐，

在上述地址，我们想请贵公司参加于四月二十九日到五月四日举办的1997国际商品交易会，关于交易会的详情我们一周内将寄给你。

希望不久能收到你的来信，并能来参加。

您诚挚的

2、肯定答复

Dear Mr/Ms,

Thank you for your letter of March 20 inviting our corporation to participate in the 1997 International Fair. We are very pleased to accept and will plan to display our electrical appliances as we did in previous years.Mr Li will be in your city from April 2 to 7 to make specific arrangements and would very much appreciate your assistance.

Yours faithfully

尊敬的先生/小姐，

感谢三月二十八日来信邀请我们公司参加1997国际商品交易会。

我们乐于参加并计划展示我们前几年生产的电子设备。李先生将于四月二日至七日去你市做具体安排，非常感谢你的协助。

你诚挚的

3、否定的答复

Dear Mr/Ms,

Thank you very much for your invitation to attend the 1997 Internationl Fair. As we are going to open a repair shop in your city at that time, we are sorry that we shall not be able to come.We hope to see you on some future occasion.

Yours faithfully

尊敬的先生/小姐，

非常感谢您邀请我们参加1997国际商品交易会。由于我们将于同一时间到你市新开一家维修店，非常抱歉我们不能前去。

希望以后在某些场合见到您。

您诚挚的

商务函电定单确认函

定单确认函 Buying Confirm Letter

...... CO., LTD

P.O. BOX ......

TEL :...... FAX :...... DATE:......

SALES CONFIRMATION :...... S/C NO:......

MESSRS :......

REF. ORDER NO.:......

SHIPPING MARK:......

Buying Company (客戶公司名稱):......

Buyer(客戶公司买手姓名):......

Dear Sir,

We confirm having sold to you the following merchandise on terms and conditions as below : PAYMENT : BY IRREVOCABLE AND CONFIRMED L/C AT SIGHT IN OUR FAVOUR , SHIPMENT : WITHIN......DAYS AFTER RECEIPT OF YOUR L/C.

REMARKS : PLEASE OPEN L/C ADVISING THRU (BANK OF TAIWAN, TAIPEI, TAIWAN. HEAD OFFICE )

报盘函电示例

KK Kiddie Korner,Inc. November 24th,2000

Foshan Sweethome Installations Ltd. 2 Xiyue Street Foshan,Guangdong China

Dear Sirs,

In reply to your letter of 21st November,we have pleasure in enclosing a detailed quotation for bathroom showers.

Besides those advertised in the Builders" Journal,our illustrated catalogue also enclosed shows various types of bathroom fittings and the sizes available.Most types can be supplied from stock.45--60 days should be allowed for delivery of those marked with an asterisk.

Building contractors in Hong Kong and Taiwan have found our equipment easy to install and attractive in appearance.Naturally all parts are replaceable,and our quotation includes prices of spare parts.We can allow a 2% discount on all orders of US$6,000 in value and over,and a 3% on orders exceeding US$20,000.

Any orders you place with us will be processed promptly.

Yours sincerely,

Francesco Marani

Sales Manager

商务英语常用告示精选集锦

1．开业 Opening of new business Dear Mr/Ms,

We have opened at the above address a sales officefor our products here in New York. We employ astaff of consultants and a well-trained servicedepartment which makes routine checks on all equipmentpurchased from us.We would be pleased if you would take full advantageof our services and favourable shopping conditions.We fully guarantee the quality of our products.

Yours faithfully

尊敬的先生/小姐，

我们已在纽约上述地址为我们的产品开设了一家办事处。我们雇有一个谘询人员和一支

受过良好训练的服务队伍，可以为从我处购买的设备进行日常检查。

如果你能充分利用我们的服务和良好的购物环境，我们会很高兴。我们全面保证产品的质量。

你诚挚的

2．建立办事处 Establishment of new branch Dear Mr/Ms,

Owing to the large increase in the volume of our tradewith this country we have decided to open a branch here,with Mr Wang Lo as manager.The new branch will open on 1st March and from that dateall orders and enquiries should be sent to Mr Wang Loat the above address, instead of to our London office.We take this opportunity to express our thanks for yourcooperation in the past. We hope the new arrangementswill lead to even better results.

Yours faithfully

尊敬的先生/小姐，

因在该国贸易额大量增加，我们 决定 在这里开设一家分支，由王洛先生任经理。新办事处将于三月一日开业，今后所有的订单和询价请按上述地址送到王洛先生那，而不是伦敦办公室。

我们籍此机会向您过会与我们的合作表示感谢，我们希望新的安排能产生好的结果。 你诚挚的

3．歇业 Discontinuation of business Dear Mr/Ms,

With the demolition of our premises at the above addressunder a redevelopment scheme, the part of our businesscarried on there will be discontinued after the end ofOctober.On Monday, 1st October,we are holding a closing-out sale.Stock on hand will be cleared regardless of cost. Therewill be substantial reductions in all departments andin some cases, prices will be marked down by as much asone half.Stock to be cleared is unrivaled in both variety andquality. As the sale is likely to be well attended,we hope you make a point of visiting the store as earlyas possible during the opening days.

Yours faithfully

尊敬的先生/小姐，

随着在经营重组计划下而取消的上述经营场所，该处的业务将于十月底后停止。

在十月一日，星期一，我们将组织一次清仓销售，现有库存不论成本都将清售。所有部门都将大幅消价，有的商品折价会达一半。

清仓商品无论种类还是质量都无可挑剔。因此次销售参加人员可能较多，我们希望您在清仓销售期间尽早来。

你诚挚的

4．更改名称和地址 Change of name and address Dear Mr/Ms,

At our company meeting on 4 September, it was decidedthat the name of our company would be changed toCNMIEC Lee Co. At the same time, it was decided tomove the company from the above address to No3-6 BroadwayStreet.We will appreciate your informing the appropriatedepartments of these changes．

Yours faithfully

尊敬的先生/小姐，

在公司九月四日的会议上，我们公司的名称已 决定 改为CNMIEC李氏公司。同时公司由现在地址移到百老汇街3-6号。

如能把这些变化 通知 相关部门，我们将不胜感激。

你诚挚的

5．新的任命 New appointment Dear Mr/Ms,

We wish to notify you that Mr Robert Smart, who hasbeen our representative in Southwest England for thepast seven years has left our service and thereforeno longer has authority to take orders or collectaccounts on our behalf.We have appointed Mr Fred Peterson in his place. MrPeterson has for many years been on our sales forceand is thoroughly familiar with the needs of customersin your area. We trust you will have good cooperationfrom him.

Yours faithfully

尊敬的先生/小姐，

我们在此 通知 您，过去七年在英格兰西南任我们代表的罗伯特斯马特先生已离开我们公司，他不再代表公司接受订单收款。

我们已任命弗莱德彼特森代替他的位置。彼特森先生已在我们的销售部门任职多年，完全熟悉你地区顾客的需要。我们相信您和他能有好的合作。

您诚挚的

6．公司的建立与重组Establishment or reorganization of company Dear Mr/Ms,

We are pleased to announce that as of 1st June our firmwill merge with D & W Co. of this town to form the newfirm of CN/CW Co.The new firm will carry on business at 6 Rue de Toqueville,Tripoli, to which address please send all communications after31st May.We appreciate the confidence you have placed in us in the pastand look forward to continued dealings with you. Yours faithfully

尊敬的先生/小姐，

我们高兴的宣布，由于六月一日我们公司将于该镇的D&W公司合并，成立新的CN/CM公司。新公司将在Tripoli的 Rue de Toqueville六号办公，五月三十一日后所有信息请寄新地址。

我们感谢您过去对我的信任并希望继续与您来往。

你诚挚的

商务英语函电书信文体

1请求建立商业关系

Rogers Chemical Supply Co. 10E.22Street Omaha8,Neb Gentlemen: We have obtained your name and address from Aristo Shoes, Milan , and we are writing to enquire whether you would be willing to establish business relations with us. We have been importers of shoes for many years. At present, We are interested in extending our, range and would appreciate your catalogues and quotations.If your prices are competitive we would expect to transact a significant volume of business. We look forward to your early reply.

Very truly yours 自米兰职权里斯托鞋类公司取得贵公司和地址，特此修函，祈能发展关系。多年来，本公司经营鞋类进口生意，现欲扩展业务范围。盼能惠赐商品目录和报价表。 如价格公道，本公司必大额订购。 烦请早日赐复。 此致

2.回复对方建立商业关系的请求

Thank your for your letter of the 16th of this month. We shall be glad to enter into business relations with your company. In compliance with your request, we are sending you, under separate cover, our latest catalogue and price list covering our export range. Payment should be made by irrevocable and confirmed letter of credit. Should you wish to place an order, please telex or fax us. 本月16日收到有关商务关系的来函，不胜欣喜。谨遵要求另函奉上最新之出口商品目录和报价单。款项烦请以不可撤销保兑之信用状支付。如欲订货，请电传或传真为盼。 此致 敬礼

31商务英语函电范文_英语商务信函范文

3.请求担任独家代理

We would like to inform you that we act on a sole agency basis fora number of manufacturers. We specialize in finished cotton goods for the Middle eastern market: Our activities cover all types of household linen. Until now , we have been working with your textiles department and our collaboration has proved to be mutually beneficial. Please refer to them for any information regarding our company. We are very interested in an exclusive arrangement with your factoryfor the promotion of your products in Bahrain. We look forward to your early reply. `本公司担任多家厂家的独家代理，专营精制棉织品，包括各灯家用亚麻制品，行销中东。 与贵公司向有业务联系，互利互作。贵公司 纺织 部亦十分了解有关业务合作之情况。 盼望能成为贵公司独家代理，促销在巴林市场的货品。 上述建议，烦请早日赐复，以便进一步联系合作。 此致 敬礼

4.拒绝对方担任独家代理

Thank you for your letter of 1 September suggesting that we grant you a sole agency for our household linens. I regret to say that, at this stage ,such an arrangement would berather premature. We would, however, be willing to engage in a trial collaboration with you company to see how the arrangement works. It would be necessary for you to test the market for our productsat you end. You would also have to build up a much larger turnover tojustify a sole agency. We enclose price lists covering all the products you are interested in and look forward to hearing from you soon. 9月1日有关建议担任家用亚麻制品独家代理的来信收悉。谨致衷心谢意。目前时机尚未成熟，不能应允该安排深感抱歉。 然而，本公司乐意与贵公司先试行合作，为今后合作打下基础。为证明担任独家代理的能力，贵公司宜上述货品作市场调查，研究是否可扩大现有之营业额。奉上该货品之报价单，敬希查照。专此候复。此致 敬礼

5.同意对方担任独家代理

Thank you for your letter of 12 April proposing a sole agency for our office machines. We have examined our long and ,I must say ,mutually beneficial collaboration. We would be very pleased to entrust you with the sole agency for Bahrain. From our records, we are pleased to note that you have two service engineers who took training courses at our Milan factory .the sole agency will naturally be contingent on you maintaining qualified aftersales staff. We have drawn up a draft agreement that is enclosed. Please examine the detailed terms and conditions and let us know whether they meet with your approval. On a personal note, I must say that I am delighted that we are probably going to strengthen our relationship. I have very pleasant memories of my last visit to Bahrain when you entertained me so delightfully .I look forward to reciprocating on your next visit to Milan . My very best wishes to you and your wife. 4月12日建议担任为公室器具之独家代理来信已经收悉。 过去双方合作皆互利互助，能获您的眷顾作我公司于巴林的独家代理，殊感荣幸。 据知您公司两服务技师曾到我公司米兰工厂受训。相信您公司在取得代理权后，仍会继续注重合格售后服务人员的训练。现随信附上协议草稿， 请查实各项 条款 ，惠复是盼。 能加强业务，我亦感到欣喜，前次到访巴林，蒙盛情款待，不胜感激。祈盼您莅临米兰时，容我一尽地主之谊。 此致 敬礼

6.借引荐建立业务关系

At the beginning of this month , I attended the Harrogate toy fair. While there , I had an interesting conversation with Mr. Douglas Gage of Edutoys plc about selecting an agency for our teaching aids. Douglas described your dynamic sales force and innovative approach to marketing. He attributed his own company's success to your excellent distribution network which has served him for several years. We need an organization like yours to launch our products in the UK. Our

teaching aids cover the whole field of primary education in all subjects .Our patented ?Matrix? math apparatus is particularly successful. You may have reservations about American teaching aids suiting your market. This is not a problem since we have a complete range of British English versions. I enclose an illustrated catalogue of our British English editions for your information. Please let me have your reactions to the material. I shall be in London during the first two weeks of October .Perhaps we could arrange a meeting to discuss our proposal. 本用初参观哈洛加特玩具交易会时有幸与教育玩具股份有限公司的道格拉斯·盖齐先生一谈，提及本公司正物色代理人推广教学器材一事。 盖齐先生赞扬贵公司积极推广产品，不断推出新的推销方法，并把其公司的成就归于贵公司完善的经销网络。贵公司的经验，正能替本公司在英国经销产品。 本公司生产初级教育各学科的教育器村、专利产品梅特里克教学器材更傲视同侪。 除美国教学器材外，亦备有全套英式 英语 版教材，适合当地市场，贵公司无需忧虑切合市场需求。 现附上配有插图的英式 英语 版教材目录，盼抽空细阅，并赐知宝贵意见。本人拟于10月头两星期前往伦敦，未知能否安排会面，就以上建议作一详谈? 此致 敬礼

7.邀请参观贸易展览会

Many thanks for your letter and enclosures of 12 September. We were very interested to hear that you are looking for an UK distributor for your teaching aids. We would like to invite you to visit our booth,no.6,at next month's London Toy Fair, at Earl's court , which starts on 2 October. If you would like to set up an appointment during non exhibit hall hours please call me. I can then arrange for our sensor staff to be present at the meeting. We look forward to hearing from you. 多谢9月12日的来信和附件。获悉贵公司有意物色英国销售商推广教学辅助设备， 甚感兴趣。 本公司将于10月2日于厄尔大楼举行的耸敦玩具商品交易会上展示产品，诚邀贵公司派员参观设于46号之摊位。如能安排于非展出时间面谈，烦请电复。定必委派高层人员赴会。 本公司深知贵公司产品精美质优，希望能发展互惠之业务。 特此奉告，并候复音。

8.与过去有贸易往来的公司联系

We understand from our trade contacts that your company has reestablished itself in Beirut and is once again trading successfully in your region. We would like to extend our congratulations and offer our very best wishes for your continued success. Before the war in Lebanon , our companies were involved in a large volume of trade in our textiles. We see from our records that you were among our best tem customers. We very much hope that we can resume our mutually beneficial relationship now that peace has returned to Lebanon. Since we last traded, our lines have changed beyond recognition. While they reflect current European taste in fabrics, some of our designs are specifically targeted at the Middle Eastern market. As an initial step , I enclose our illustrated catalogue for your perusal. Should you wish to receive samples for closer inspection, we will be very happy to forward them. We look forward to hearing from you. 从同行中获悉贵公司贝鲁特复业，生意发展迅速。得闻喜讯，不胜欢欣。谨祝业务蒸蒸日上。 黎巴嫩战事发生前双方曾有多宗 纺织 品交易；贵公司更是本公司十大客户之一。现今战事平息，亟盼能重展双方互惠的业务联系。 自上次合作至令，产品款式变化极大。除了有迎合欧洲人口味的款式这外，亦有专门为中东市场而设计的产品。现奉上配有插图的商品目录供 初步参考。职需查看样本，还望赐知。

9.确认约会

I would like to confirm our appointment to discuss the possibility of merging our distribution networks. I am excited of the prospect ofexpanding our trade. As agreed, We will meet of our office in bond street at 9.30a.m.on Monday 20 March. I have scheduled the whole day for the meeting. If for any reason you are unable to attend , please phone me so that we can make

alternative arrangements. Please let me know if you would like our office to arrange hotel accommodation. I look forward with great pleasure to our meeting. 承蒙拔冗讲讨论合并双方销售网，以扩大贸易发展范围，深感兴奋。现特修函确定会议日程。 谨于3月20日星期一在邦德街办公室候教，请贵公司代表于当日早上9时莅临指导。若因故未能抽空出席，烦请致电告知，以便另行安排会晤。 未知是否需代为安排旅馆膳宿?请尽早赐知，以便早作准备，款待贵客。 谨此预祝会谈成功。

10.感谢客户订货

Gillette-burns Co. 322 Gleenwood street Gleveland 5,Ohio Glentlemen: Thank you for your order no,464 of 20 september. The models you selected from our showroom went out today under my personal supervision.The package is being airfreghted to you on swissair.The relevant documentation is enclosce.I enjoyed meeting yiu and hope that this order represents the beginning of a long and prosperous relationship between oiur companies. The next time you visit us ,please let me know in advance so that I can arrange a luch for you with our derectors. Sincerely yours 谢谢9月20日第464号定单。今天我已新自监督发送您自展览室挑选的产品。该产品随附有关文件经瑞士 航空 公司运送。 很荣幸与你会面，衷心希望是次定单能加强双方的关系。下次到访前，烦请赐知，俾能安排与本公司董事共进午餐。

11.向长期客户推销新产品

I enclose an illustrated supplement toour catalogue. It covers the latest designs which are now available from stock. We are most gratified that you have, for several yeas. Include a selection of our products in your mail-order catalogues. The resulting sales have been very steady. We believe that you will find our new designs most attractive. Theyshould get a very good reception in your market. Once you have had time to study the upplement , please let us know if you would like to take the matter further. We would be very happy to send samples to you for closer inspection. For your information, we are planning a range of classical English dinner services which ,should do well in the North American market. We will keep you informed on our progress and look forward to hearingfrom you.随函寄奉配有插图的商品目录附页，介绍最新设计的产品。贵公司的邮购目录多年来收录本公司产品，产品销售成绩理想，特此致以深切谢意。最新设计的产品巧夺天工，定能吸引顾客选购。烦请参阅上述附页，需查看样本，请赐复，本公司乐意交劳。本公司现正设计一系列款式古典的英国餐具，适合北美市场需求。如感兴趣，亦请赐知。愿进一步加强联系，并候复音。

12.为商贸指南兜揽广告

Thank you for your business. You arecurrently represented in our directory. This is the only directory of its kind which reaches all companies in the building and construction industry in the UK. Advertising in our directory was a wise move on your part. We are currently compiling a new edition of the directory which willbe published in April 1995.The new edition will be expanded to include major manufacturers of plumbing equipment in the European Community. For proper coverage in the directory, you ought to appear in more than one category. If you do opt for a multiple listing, you will be ableto buy space in additional categories at half price. You can be assured that the new edition will be on the desks of allthe major decision makers in the building and hardware trades. Please complete the enclosed form and return it with the appropriate fee. Thanks again for your business.衷心感谢惠顾。贵公司商号已刊登在本公司的商贸指南中。该指南乃唯一覆盖英国全部建筑公司的刊物，在此刊登广告确是明智之举。现下筹备1998年4月版的贸易批南，新版会罗列欧洲贡同体的主要铅管业制造商。为达到出色的宣传效果，贵公司宜考虑在不同类别刊登广告。如蒙惠顾，除首个广告外，其余类别的广告将可获半价

优惠。该指南将分送给所有建筑公司和五金器具公司主管。烦表填妥随附表格，连同广告费用一并寄回。专此盼候佳音。

13.请求客户作推荐人

Thank you for your letter of 2 November. We are delighted to hear that you are to pleased with the refurbishment of your hotel. As your know .in our line of work, we depend on good ,reports about our projects to win further business. Our clients always shop around and look for references before committing themselves. With your permission, we would like to use your hotel as a reference when we discuss similar refurbishments in the hotel industry . Would you agree to our suggesting that future clients should call you? It would also be most helpful if we could occasionally bring a client to look at your hotel . We would , of course , stay overnight at least.I'll call you next week to hear your reaction. Thanks again for you kind words.从11月2日的来函得悉阁下对贵饭店的整修感到满意，此消息对本公司实是一鼓励。设计行业重视声誉，客人在选择设计公司时必然会有所比较。如蒙允许，本公司欲请贵饭店作推荐人，证明有关整修的质素。未知可否让其他客户来电垂询?此外，如获允准间或联同客户前来参观贵饭店整修，定必有莫大帮助。当然，本公司会预订房间，至少留宿一晚。

14. 通知 客户价格调整

We enclose our new catalogue and price list. The revised prices will apply from 1 April 1997. You will see that there have been number of changes in our product range. A number of improved models have been introduced. Out range of washing machines has been completely revamped. Many popular lines, however, have been retained unchanged. You will be aware that inflation is affecting industry as a whole .Ws have been affected like everyone else and some price increases havebeen unavoidable. We have not, however, increased our prices across the board, In many cases, there is a small price increase, but in others, none at all. We can assure you that the quality of our consumer durables has been maintained at a high standard and that our service will continueto be first class. We look forward to receiving your orders. 谨谢上新的商品目录和价格表。修订价格定于1997年4月1日起生效。产品系列有一大革新，增加了不少改良的型号，扒出一系列新款的洗衣机，但许多款的开动号仍保持不变。通货膨胀影响整个工业连带令货品价格上涨。虽然如此，本公司并未全面提升价格，调整幅度亦不大。 本公司坚守一贯信念，务求出产优质之耐用消费品，迎合顾客的需要。 谢谢贵公司多年惠顾，盼继续合作。

15.说明价格调整原因

I enclose our new price list , which will come into effect ,from the end of this month. You will see that we have increased our prices on most models. We have ,however , refrained from doing so on some models of which we hold large stocks. We feel we should explain why we have increased our prices. We are paying 10% more for our raw materials than we were paying last year. Some of our subcontractors have raised their by as much as 15%. As you know , we take great pride in our machines and are jealous of the reputation for quality and dependability which we have achieved over the last 40 years. We will not compromise that reputation because of rising costs. We hope, therefore decided to raise the price of some of our machines. We hope you will understand our position and look forward to your orders. 现谨附上本公司新价格表，新价格将于本月底生效。除了存货充裕的商品外，其余大部分货品均已调升价格。是次调整原因是原材料价格升幅上涨10%□，一些承包商的价格调升到15%。 过去40年，本公司生产的机器品质优良、性能可靠。今为确保产品质量，唯有稍为调整价格。上述情况，还望考虑。愿能与贵公司保持紧密合作。

16.回复 感谢信

We greatly appreciate your letter describing the assistance you received in solving your air-conditioning problems. We are now in our fifty year of operation, and we receive many letters like your indicating a high level of customer satisfaction with our installation. We are pleased that our technical staff assisted you so capably. We would like you to know that it you need to contact us at any time in the future. Our engineers will be equally responsive to your request for assistance. If we can be of service to you again, please let us know. Thank you again for your very kind letter. 承蒙来信赞扬本公司提供的空调维修工程服务，欣喜不已。五年前开业至今，屡获客户来函嘉奖，本公司荣幸之至。欣悉贵公司识技术人员的服务，他日苛有任何需要，亦请与本公司联络，本公司定当提供优秀技师，竭诚效劳。在此谨再衷心感谢贵公司的赞赏，并请继续保持联络。

17.请客户征询其它公司

Thank you for your enquiry of 5 May concerning silk blouses. We regret to say that we do not manufacture clothing to your own designs to the highest European standards: Swan Textiles corporation The industrial zone Shekou We supply the factor with all their silk materials, I enclose a swatch of our stock materials for your examination. Should you desire any of these samples made up into finished products , we can supply the swan factory with them. We hope that this will be of help to you and wish you every success in your business dealings. 谢谢5月5月日来函查询关于纡绸罩衫的事宜。 本公司只生产纡绸布料，供应纺织品批发商和制造厂家，并没有制造成衣，因而未能接受贵公司订货，谨致万分歉意然而，本公司乐意推荐本地一家生产优质男装的工厂，相信可按贵公司设计的款式制造符合欧洲最高标准的 服装 ：蛇口工业区天鹅纺织品公司。 该厂的 丝绸 布料全由本公司供应，随函了什样本以供查阅，如贵公司认为适合，本公司乐意负责供应所需布料。愿上资料对贵公司有所帮助。 谨祝生意兴隆，事事顺达。

18.改善服务

Thank you for your letter of 26 January. I apologize for the delivery problems you had with us last month. I have had a meeting with our production and shipping managers to work out a better system for handling your account .We know we made a mistake on your last order . Although we replaced it for you. we want to make sure it does not happen again. We have devised the enclosed checklist to use for each of your future order. It includes your firm's particular specifications, packing requirements and marking instructions. I believe can service your company better and help you operations run more smoothly with this safeguard. Please contact us if there are any additional points you would like us to include. 感谢1月26日来信。对上月贵公司更换所需货品，唯恐类似事件再发生，本公司生产、运输和出口部经理已商议制订更有效方法处理贵公司事务，并为此特别设计清单。 随信奉上该清单，供贵公司今后订货之用。当中包括特殊规格、包装要求和樗说明等栏目，相信此举有助本公司提供更佳服务，促进双方合作。如欲增设任何栏目于该清单上，恳求惠示。

19.拒绝客户的要求

Thank you for your enquity of 25 August.We are always pleased to hear from a valued customer.I regret to say that we cannot agree to your request for technical information regarding our software security sysytems.The fact is,that most of our competitors also keep such information private and confidential.I sincerely hope that this does not inconvenience you in any way.If there is any other way in which we can help. do not hesitte to contact us again. 8月25日信收悉，谨此致谢。 来信要求本公司提供有关软件保密系统的技术资料，但鉴于同行向来视该等资料为机密文件，本公司亦不便透露，尚祈见谅。我真诚地希望这样不会对贵公司造成不便。如需

31商务英语函电范文_英语商务信函范文

本公司协助其他事宜，欢迎随时赐顾垂询。 祝业务蒸蒸日上!

20.应付难办的客户

We have been doing business together for a long time and we value our relationship of late, we have not been able to provide the kind of service we both want. The problem is that your purchasing department is changing orders after they have been placed. This has led to confusion and frustration for both of our companies. In several instances. you have returned goods that were originally ordered. To solve the problem , I propose that on receipt of an order, our sales staff contact you to verify it. If you decide on any changes, we will amend the order and fax you a copy so that you can check it. I trust this system will cut down on delays and errors, and allow our operations to run smoothly. 承蒙多年惠顾，本公司感激万分。然近来合作出现问题，令服务水准未能符合对方要求，本公司为此提忧不已。 贵公司采部发出定单后，再三更改内容；更有甚者，屡次退回订购之货品，导致了双方公司工作中的混乱和困惑。为避免问题日趋严重，特此在接到定单后，由本公司销售人员与贵公司复核。若需作出改支，本公司把定单修改后电传副本，供贵公司查核。 盼望上述 办法 经受减少延误，促进双方业务发展。

21.祝贺新公司成立

It has just come to our attention that you have lately opened your new European headquarters in Brussels. Congratulations on your bold venture. As you know , our companies have had a long business association in the UK. We look forward to collaborating with you in your European venture. Please let us know if we can be of any assistance to you. We will be delighted to help. We wish you the very best of luck and a prosperous future.

22.非正式的预约要求

Could we meet some time this month to discuss the hypermarket proposal? We want to make decision by the beginning of next month. We would very much like to hear your thoughts before we make any definite plans. Could you choose a venue for the meeting? I can fly to London any time, Perhaps you would prefer Lyon or Paris? I leave it to you to choose. I look forward to seeing you again. 您好!未知能否于本月会面，商谈有关特大自助市场的建议呢?我们准备于下月初作出最后 决定 。在未订下明确计划之前，希望能咨询的意见。敢问能否选定会面地点?在伦敦、巴黎或里昂商谈都可以，悉随尊便。 期待与您见面。

23.物色代理商

Our company manufactures a range of printing presses that are used successfully by companies in over 20 countries. A product specification brochure is enclosed. We are considering expanding our products to new markets and we would appreciate you assistance. In particular , we would like to identify the best agents who are currently serving the printing industryin your region. We are looking for organizations which conduct their business in a truly professional manner. They must be fully conversant with thetechnical side of the printing industry and have a comprehensive understanding of all the features of the lines t6hey represent. We would be very grateful if you could take a few moments to send us the names of three or four organizations that match our requirements.We shall then contact them to explore the possibility of establishing a mutually acceptable business relationship. Thank you very much for your time and consideration in this matter. 本公司生产的一系列印刷机，获二十多个国家的公司采用。随函附上产品规格说明书，谨供参考。 现为该产品开拓新市场，希望得知贵地区从事印刷工业的代理商资料。如蒙贵公司协助，将不胜感激。如能拨冗寄来数个符合上述要求代理商商号，则感激不尽。本公司将与其联系，研究能否建立互惠互利折业务关系。 右蒙惠告，不胜感荷!

24.欢迎新代理商

I would like to welcome you to our organization. We are very pleased to have you on our ream. I know that you will be equally proud of our products. Our European sales Representative, Antoine Gerin , will be in touch with you at regular intervals. Please feel to call him any time you have a problem, If I can regular intervals. Please feel free to call him any time you have a problem. If I can ever be of service, please call me. I am planning a trip to France next month, and I am looking forward to meeting you. In the meantime, the best of luck with our product line. 欢迎加入本公司成为我们的一分子。相信您也会以本公司的产品为荣。欧洲销售代理安东尼·格林会定期与联络，遇有问题可与他商讨。若有其他需要，欢迎向我提出。 下月我将赴法国一游，期望能与您会面。谨祝产品销量节节上升。

25.要求约见

Would you be interested in stocking a radical new departure in laptop computers? I would very much like to brief you on this great innovation. Could we make an appointment? The machine is the same size as most laptops but comes with some totally new features. The retail price will undercut its nearest competitor by at least 20%.I shall be in the UK from 1 September to 20 October. If you would like to know more, just fax or telex me. 贵公司有没有考虑配置最新型号的手提电脑?本公司诚意推介该崭新产品，盼能预约时间作一介绍。 该电脑体积和同类电脑相仿，但配备多项先进功能。其零 售 价较同类产品便宜20%以上。本人将于9月1日至10月20日逗留英国。如蒙拨冗了解该产品资料，烦 请函复。

26.拒绝约见

Thank you for your letter of 7 July regarding your new laptop computer. I regret to say that we cannot agree to your request for an appointment. We currently have the sole agency for another computer company, Under the terms of the contract , We are barred from stocking any other company's products. The sole agency comes under review in six months' time . Contact us then and we may be able to consider your new product. 7月7日有关新型号手提电脑函收悉。 本公司暂未能安排会面，深感歉意。现时正为另一家电脑公司提任独家代理，根据合约 条款 ，不得销售别家电脑公司的产品。该代理权将于六个月后期满。届时烦请再作联系，共商贵产品代理事宜。

27.同意约见

Thank you for your letter of 15 September. I note that you will bein the UK during the whole of November. We are quite interested by the fashion knitwear illustrated in yourcatalogue. As a fashion Chain. We might consider having some of our own designs manufactured in China. Please let me know when you would like to call on us. The week beginning 6 November would suit me best. I look forward to meeting you and discussing this matter. 感谢9月15日的来信。欣闻阁下将于11月逗留伦敦一个月，望到时能拨冗相会。本公司对贵公司商品目录中的针织时装深感兴趣。现正研究设计款式，在中国制造后寄本公司时装连锁店发售。 如能于11月6日或其后数天抽空来访，当感激不尽。 期待与您会面，商讨有关事宜。

商业信函常用语

（1）贵函 Your letter; Your favour; your esteemed letter; Your esteemed favour; Your valued letter; Your valued favour; Your note; Your communication; Your greatly esteemed letter; Your very friendly note; Your friendly advice; Yours.

（2）本信，本函 Our (my) letter; Our (my) respects; Ours (mine); This letter; these lines; The present.

（3）前函 The last letter; The last mail; The last post; the last communication; The last respects(自己的信); The last favour(来信).

（4）次函 The next letter; The next mail; The next communication; The letter following; the following.

（5）贵函发出日期 Your letter of (the) 5th May; Your favour dated (the) 5th June; Yours of the 3rd July; Yours under date (of) the 5th July; Your letter bearing date 5th July; Your favour of even date(AE); Your letter of yesterday; Your favour of yesterday's date; Your letter dated yesterday.

（6）贵方来电、电传及传真 Your telegram; Your wire; Your cablegram(从国外); Your coded wire(密码电报); Your code message; Your cipher telegram; Your wireless telegram; Your TELEX; Your Fax.

（7）贵方电话 Your telephone message; Your phone message; Your telephonic communication; Your telephone call; Your ring.

（8） 通知 (Noun)

Advice; Notice; Information; Notification; Communication; A report; News; Intelligence; Message.

(Verb)( 通知 ，告知)

To communicate (a fact) to; To report (a fact) to...on; To apprise (a person) of; To let (a person) know; To acquaint (a person) with; To intimate (a fact) to; To send word; to send a message; To mail a notice; to write (a person) information; To give notice（预告）; To break a news to(通知坏消息); To announce(宣布).

（9）回信 (Noun)

An answer; A reply; A response.

(Verb)

To answer; To reply; To give a reply; To give one's answer; To make an answer; To send an answer; To write in reply; To answer one's letter.

(特此回信)

Reply to; Answering to; In answer to; In reply to; In response to.

(等候回信)

To await an answer; To wait for an answer.

(收到回信)

To get an answer; To favour one with an answer; To get a letter answered.

（10）收讫，收到 (Noun)

Receipt(收到); A receipt(收据); A receiver(领取人，取款人); A recipient(收款人)

(Verb)

To receive; To be in receipt of; To be to (at) hand; To come to hand; To be in possesion of; To be favoured with; To get; To have; To have before (a person); To make out a receipt(开出收据); To acknowledge receipt(告知收讫).

（11）确认 To confirm; Confirming; Confirmation; In Confirmation of(为确认……，为证实……); A letter of confirmation(确认函或确认书)

（12）高兴，愉快，欣慰 To have the pleasure to do; To have the pleasure of doing; To have pleasure to do; to have pleasure in (of) doing; To take (a) pleasure in doing (something); To take pleasure in doing (something); To be pleased to (with)(by); to be delighted at (in)(with); To be glad to (of)(about); To be rejoiced in (at).

（13）随函附件 Enclose; Inclose.

（14）迅速，立刻 Urgently; Promptly; Immediately; With all speed; At once; With dispatch; With all despatch; With the quickest possible despatch; With the least possible delay; As soon as

possible; As quickly as possible; As promptly as possible; At one's earliest convenience; At the earliest possible moment; At an early date; Without delay; Without loss of time; Immediately on receipt of this letter; By express messenger; By Special messenger; By special delivery; By express letter.

（15）回信 By return; By return of post; By return of mail; By return of air-mail.

（16）依照 According to; Agreeably to; Conformably to; pursuant to; In accordance with; In conformity with (to); In obedience to; In deference to; In compliance with; In agreement with; In pursuance of.

（17）就……，关于 About; Regarding; Concerning; As to; As regards; With regard to; In regard to;(of); Respecting; Relative to; Anent; In connection with; Referring to; With reference to; In reference to; Re.

（18）期满到期及应付之款 To be due; To fall due (become) due(日期将到); Duly(正时，及时); In due Course (依照顺序).

（19）每个，按照，通过 Per(=by, through) rail.(post,mail,steamer)(通过铁路，邮政，轮船) Per pro.= by proxy (由代理)

Per annum (=yearly，每年)

Per mensem (=monthly,每月)

Per diem [daiem] (=daily,每日)

Per man, per capital (=per head,依照人数，每一人)

Per piece(每一个，每一件)

（20）表示抱歉（冒昧做了某事） To take the liberty of doing something; To take the liberty to do something; To take the liberty in doing something.

（21）甚感遗憾，请包涵 To regret; To be sorry; To be chagrined; To be mortified; To be vexed; To regret to say; To be sorry to say; To one's regret; To feel a great regret for; To express regret; To be regretted; To be a matter for regret; To be regrettable; To be deplorable.

（22）（我们）对于...甚感荣幸 To have the honour of doing (being); To have the honour to do (be); To do one (oneself) the honour of doing (being); To esteem (regard) it as a high honour to do (be); To appreciate the honour to do (be); To feel honoured to do (be); To owe one a debt of honour to do (be); To be honoured with doing (being) something; To honour one with doing (being) something.

（23）请 Please; Kindly; be good enough; Be kind enough; Have the kindness.

（24）感谢，衷心感谢等 To thank; To be (feel) thankful; To be (feel) grateful; To be obliged; To be indebted; To esteem (it) a favour (privilege); To give (tender, return) one's thanks; To express one's gratitude (appreciation); To tender one's sincere thanks for; To be overwhelmed with gratitude.

（25）请照顾等 (Noun)(请吩咐)

Command; Order; Service

(Verb)(服务)

To command; To order; To serve; To be at one's service; To render service to one; To do one a service; To be of service to one.

商务函电词汇及短语

001.Hello

你好（打招呼用语）

002.How do you do.

你好（初次见面）

003.How are you ?

你好吗（经常见面）

004.Glad to meet you.

遇见你很高兴

005.Glad to know you.

认识你很高兴

006.Nice to meet you.

遇见你很高兴

007.Pleasure to meet you.

遇见你很愉快

008.Glad to see you.

看见你很高兴

009.Nice to see you.

看见你很高兴

010.Pleasure to see you.

遇见你很愉快

011.Me too.

我也是

012.This is my friend Mr. ….

这是我的朋友…先生

*ASKING IF SOMEBODY IS ABLE TO DO SOMETHING. 询问某人能否做某事

Can you write a business letter?

你会写业务信吗？

013.Do you know anything about foreign trade?

你懂外贸吗？

014.Do you know how to typewrite?

你会打字吗？

015.Do you think you can deliver the goods next week? 你看你能在下周装运货物吗？

016.Will you be able to finish the letter by six o?clock?

六点钟你能把信写完吗？

017.Are you any good at business?

你做生意行吗？

018.Could you give me a price list today?

你今天能给我一份报价单吗？

019.What are you like at letter writing ?

你信写得怎么样？

020. Are you able to send me the invoice ?

你能把 发票 寄给我吗？

021.Are you capable of writing a cable?

您能写一封电报吗？

022.Do you have any experience ?

31商务英语函电范文_英语商务信函范文

你有经验吗？

023.Do you have the qualifications necessary to be a manager? 你有当经理所必须的资历吗？

*stating you are able to do something.

表示你有能力做某事

024.I can do it.

我能做这事

025.I know how to operate a typewriter.

我会用打字机

026.I know something about foreign trade.

我懂一点外贸

027.I know where to put the sample.

我知道样品该放在哪里

028.I might be able to operate a computer.

我也许能操作计算机

029.It?s not too difficult to ship the goods this week. 本周装货并不太难

030.I am not too bad at speaking English.

讲 英语 我还行。

031.yes.I reckon I can meet him at the airport.

是的，我想我能到机场去接他。

032.Yes,I am pretty good at business talk.

是的，业务洽谈我很在行

033.Yes, no problem.

是的，没问题

034.I feel able to help you with your work.

我觉得我能在工作中帮助你

035.I have experience of planning for production.

我有为生产做计划的经验

036.I think I have the abilities to arrange a business negotiation. 我想我有能力安排一次业务谈判

037.I think I have the qualifications necessary to manage a factory. 我想我具备经营工厂所必备的资历

038.I am able to make out a selling plan.

我能定出一项推销计划。

*stating you are not able to do something.

*表示你没有能力做某事。

039.I can?t do it .

这是我干不了。

040.I don?t know anything about foreign trade.

我对外贸一无所知。

041.I am not sure I can do it.

恐怕这事我干不了。

042.I am not sure I know how to make a contract.

恐我不会做合同。

043.I don?t reckon I can meet him this week.

我看我本周见不到他了。

044.I wouldn?t know where to begin.

我不知道该从哪里着手.

045.It?s no good.

没有用的。

046.I have no idea how to get into touch with the buyer. 我不知怎样同客户联系上。

047.Sorry, can?t manage.

对不起，没 办法 。

048.Sorry , can?t manage to find the catalogue you need. 对不起，没法找到你所需要的商品目录。 049.There is no way I can find the missing price list. 我没法找到丢失的价格单。

I have no experience.

我没有经验。

*ASKING FOR ADVICE.

请求指点。

050.Do you think I ought to accept this price ?

你看我应该接受这个价格吗？

051.Do you think I should increase the quantity ? 你看我应该增加数量吗？

052.I?d like your advice about my quotation.

我想请你对我的报价提些意见。

053.what do you think I should do ?

你看我应该怎么办？

054.what would you advise ?

你看该怎么办？

055.what would you advise me to do.

你看我怎么办？

056.what would you do if you were in my shoes? 你要是处在我的位置会怎么办？

057.what would you do if you were me ?

你要是我，你会怎么办？

058.I advise you not to increase the prices.

我劝你不要提价。

059.Don?t you agree ?

你不同意吗？

060.How right you are !

你对及了！

061.How true !

千真万确！

062.well, that?s the thing.

啊，是这么回事。

063.Are you kidding ?

你在开玩笑吧？

064.Don?t make me laugh .

不要叫我笑了。

065.Never

决不。

No way !

不可能!

Nonsense.

胡说，放屁。

066.Excuse me.

对不起/请原谅

067.I am really so sorry.

我真是非常抱歉。

068.I am sorry

对不起

It was wrong of me.

这是我的不对。

069.I am sorry I?ve lost the packing list.

对不起，我把 装箱单 丢了。

070.Pardon me for coming late, sorry I am late. 对不起，我来迟了。

071.Please don?t worry .

请别担心。

072.Forget it .

忘掉它。算了。

073.excuse me

对不起，我走开一会儿。

074.Could I come to see you this afternoon? 今天下午我能来见你吗？

075.will you be free tomorrow afternoon ? 你明天下午有空吗？

076.The Date Line

日期栏

077.The Reference Number

查询号

078.The Attention line

经收人栏

079.The Signature

签名

080.enterprise

企业

081.politeness

082.information

信息/消息/资料

083.inform

通知 /通告

084.format

版式/开本

085.deducted

扣除

086.commission

佣金

087.invoice

发票

088.agent

代理/代理人。

089.file

文件夹/档案。

090.catalogue

目录/商品目录。

091.cabinet

公文柜，橱，柜

092.shipment

装运，货物

093.payment

付款，支付

094.popular

流行的，大众的

095.communication

通讯，通信，交流

096.crossed

划了十字的

097.cheque

支票

098.payee

收款人

099.amount

总数，合计

100.account

帐目

101.registered

挂号的，注册

102.confidential

保密

103.sender

104.pattern

式样

105.dealing with

与xx打交道，处理事项

106.business communication 商业通信

107.you attitude.

心中有顾客

108.to attach herewith

随信附上

109.on the basis of

在......基础上

110.separately transfer

分别汇出

111.current catalogue

现在适用的目录

112.Please acknowledge that…. 请确认

113.to serve your account

为你们记账

114.will not be honoured

将不被支付，将不能支付

115.look forward to

期待着，等待着

116.the sales manager

销售经理

117.Co. Ltd.

有限公司

118.Determine

决定

119.management

经营管理

120.boss

老板

121.employee

雇员

122.employer

雇主

123.skill

技术

124.discover

发现

125.Partner

31商务英语函电范文_英语商务信函范文

伙伴，合伙人

126.guess

猜测

127.have a market position

得到一个市场营销的职务

128.will do you little good

对你没好处

129.to save money and have effects

省了钱，提高效益

130.Pleasure

高兴，愉快的

131.we have the pleasure of informing you that… 我们高兴 通知 贵方

132.we take a pleasure in informing you that… 我们乐意告诉贵方

133.Herewith

与此一道，用此方法。

它的用法有下述几种：

we attach herewith a name-list…

我们随函附上名单。

we enclose herewith a name-list…

我们随函附上名单。

we send you herewith a name-list.

我们随函送上名单。关于市场和价格的部分词语 134.market advancing

市场正在上涨。

135.Market brisk

市场活跃。

136.market declining

市场正下降。

137.market dull

市场呆滞。

138.market easy

市软

139.market firm

市坚

140.market higher

市价较高

141.market lower

市价较低

142.market stable

市场平稳

143.market strong

市场坚挺

144.market unstable

市场不稳定

145.market weak

市疲

146.downward tendency

市场下降趋势

147.upward tendency

市场上涨趋势

148.buying price

买价

149.cost price

成本价

150.current price

现行价格

151.market price

市价

152.net price

净价

153.new price

新价

154.nominal price

有行无市的价格

155.old price

旧价

156.original price

原价

157.popular price

大众化的价格

158.present price 现价

159.prevailing price

现行价格

160.selling price

卖价

161.special price

特殊价格

162.extra price

附加价格

163.price is high

价格高

164.price is low

价格低

165.price is up

价格上涨

166.price is down

价格下跌

167.price is easy

价格疲软

168.price is rising

价格上升

169.price is falling

价格下降

170.price is tending upwards 价格趋涨

171.price is tending downwards 价格趋落

172.price is fluctuating widely

价格大幅度波动

173.price is advancing

价格正在上涨

174.price is declining 价格正跌落

175.your price is too high

你方价格太高

176.your price is too low ］

你方价格太低

178.your price is on the high side. 你方价格偏高

179.your price is on the low side 你方价格偏低

180.your price is competitive 你方价格有竞争力

181.your price is acceptable

你方价格可以接受。

182.your price is reasonable

你方价格是合理的

183.your price is attractive

你方价格有吸引力

184.price list

价格单

185.quotation

报价

186.sample books

小样的样本

187.inquiry

询价

188.leaflets

活页，单项样本

189.specifications

规格

190.weight

重量

191.weigh

称重量

192.testing

测试，试验

193.inspect

检验

194.inspection

检验

195.shipment

装运，船货

196.certificate

证明书

197.quantity

数量

198.office

办公室

199.handle

经营，门把手

200.Import

进口

201.export

出口

202.line(s)

行业，业务

203.copy

副本，拷贝，复印

204.covering

关于

205.supply

供应，提供

206.lowest

最低的

207.require

需要，需求

208.merchant

商人

209.promote

促进

210.friendship

友谊

211.leather

皮革

212.satisfactory

令人满意的

213.branch

分公司

214.demend

需求，要求

215.captioned

标题中的

216.bag

袋，口袋

217.packing

包装方式

218.gross

总的，毛的

219.net

净的

220.trust

相信

221.cooperation

合作

222.cable

电报，打电报

223.introduce

介绍

224.experience

经验，经历

225.century

世纪，百年

226.bitter

苦的

227.apricot

杏

228.kernel

干果仁

229.cake

饼，蛋糕

230.candies

糖果

231.special flavour

特殊味道

232.sure

31商务英语函电范文_英语商务信函范文

确信，真的

234.status

情况，状况，形式，地位

235.establishing business relations

建立业务关系

236.cotton piece goods

棉匹布

237.to enter into direct business relations with you. 与你们建立直接的业务关系

238.a favourable reply

一项积极的答复

239.in compliance with your request …

依照你方的要求

240.for your reference

供你方参考（放在句中或句末）

241.to meet your interest

符合你们的兴趣

242.without delay

不迟误

243.to furnish us with sth

提供给我方某物

244.Prior to

优先于

245.to inform you that…

通知贵方

246.we specialize in..

我们专门经营…

247.means of packing

包装方式

248.shipping quality

装船质量

249.in regard to …

关于…

250.with much interest

殷切的

251.in order to acquaint you with sth.

为了使你熟悉某事

252.to adhere to the principle of

坚持...的原则

253.equality and mutual benefit

平等互利

254.by joint efforts

以共同努力；通过共同努力

255.to our mutual advantage

对我们双方有利

256.the leading importers 大进口商

257.in this connection

在这个方面

258.under separate cover

另函寄（去）

259.by an irrevocable and confirmed L/C 以不可撤销的，保兑的 信用证 260.in this particular line of business. 在这种具体业务中。

261.of late

当前，目前

262.frequent fluctuations of price 价格的经常波动

263.we prefer our products

我们更喜欢我们的产品

264.trade terms and conditions

贸易的一般交易条件

265.for your information

为了供你参考（放在句首或句中） 266.financial standing

资金状况，资信情况

267.article

商品

268.mentioned

指出的，提到的

269.below

在......之下

270.prompt

即时的，迅速的

271.description(s)

描述，描写

271.acceptance

接受，承兑

272.order

订单，订货，命令

273.confirmation 确认

274.copy

副本，抄写，拷贝

275.purchase

购买，订购

276.Pounds Steering

英磅（货币）

277.brisk

活跃

278.demand

要求，需 求

279.recommend

推荐

280.manufacture

制造

281.manufacturer

制造商（厂家）

282.machine

机器

283.concerning

关于

284.materials

原材料

285.company

公司（有限公司）

286.directly

直接地

287.notice

注意到，留意

288.intend

打算

289.Dealers

交易商

290.develop

发展

291.model

型号（侧重设计和结构意义） 292.type

型号（侧重外表的意义）

293.Pattern

样式，图案

294.unit price 单价

295.including

包括的

296.packing

包装（方式）

297.packed

包装的

298.crating

299.technical

技术条件

300.above

上面的

301.airmail

航寄

302.Price list

价格单

303.cheaper

更便宜的

304.client

顾客

305.trust

信赖，相信

306.ranges

系列

307.size

尺寸

308.terms

条件

309.discount

折扣，贴现

310.allow

允许

311.dozen

一打，十二个

312.individual

个人的，个体的

313.insurance

保险，投保

314.freight

运费

315.confidence 有信心的

316.ensure

保证

317. CIF

价格 术语 ：指成本加运费的价格 318.inclusive

包括的，包括在内的

319.commission

佣金

320.manufactures

321.immediately

立即地

322.parcel

包裹，一批货

323.standard

标准

324.selective

选择

325.hand-made

手制的，手工做的

326.handbag 手提袋

327.gloves

手 套

328.pleasure

高兴

329.on the terms & conditions

按照一般交易条件

330.including standard packing for export 包括出口标准包装

331.terms of payment 付款条件

332.to be made by confirmed, irrevocable L/C. 用保兑的不可撤销的 信用证 支付 333.payable by draft at sight

凭即期 汇票 支付

334.be opened in our favour

以我方为受益人开立

335.preferable July

最好是七月

336.by return

立即，当即

337.we acknowledge receipt of…letter 我们承认（或确认）收到......的信 338.at the attractive price

按有吸引力的价格

339.inform you that.. 通知你某事

340.place an order with you. 向你订货

341.illustrated catalogue

带有插图的样本

342.equality, mutual benefit

31商务英语函电范文_英语商务信函范文

平等互利

343.exchange needed goods

互通有无

345.according to your request

根据你方要求

346.Make you an offer for hinges.

向你报合页的价格

347.please refer to our catalogue

请查阅我们的产品目录

348.as requested

按照要求

349.under separate cover

另函寄出，以另函寄

350.place a trial order with you for hinge.

向你就合页提出试订货

351.we await with keen interest..

我们殷切地等着。

352.we are large dealers in hardware product

我们是五金产品的大经营商

353.the goods are both excellent in quality and reasonable in price. 货物质量是良好的，价格是合理的。

354. by airmail

以 航空 寄或以 航空 邮寄。

355.so as to acquaint us with

以使我们熟悉。

356.intend to place a large order with you.

打算向你们大量订购

357.a full range of samples.

全（整）系列的样品

358.sales representative

销售代表

359.call on you

拜访贵方，访问贵方

360.a wide range of our manufactures

我们产品的一个大的系列

361.Will appeal to

能感召

362. freight collect

运费对方付款。

363.vice manager

副经理

364.mini fair

小型交易会

365.subject

项目

366.specifications

规格

367.metric ton

公吨

368.sales confirmation

销售确认书

369.involved

有关的，涉及到的

370.be subject to

以……为条件

371.within

在...（时间）内

372.reasonable

合理的

373.exceed

超过

374.total

总的，全的

375.amount

合计，总数

376.regret

遗憾，抱歉，感到抱歉

377.parcel

包裹，一批货

388.deny

否认

399.counteroffer

还盘，还价

400.Regarding

关于

401.stainless steel

不锈钢

402.freight

运费

403.standard

标准的，标准

404.stipulated

规定 的

405.contract

合同，签合同

406.confirmation

确认

407.enclose

把（票据）封入；把（票据等）附上

408.attractive

有吸引力的

409.design

设计

410.suitcases

旅行箱

411.customers

客户

412.minimum

最小量，最小的

413.previous

以前的

414.rough

粗糙的，粗野的

415.weather

天气

416.per metric ton (per mt)

每公吨

417. CIF C2%

成本加运费价格，含2%的佣金

418.EMP

欧洲主要 港口

419.packed in carton

纸盒箱包装

420.the heavy demand for hinges.

对合页的大量需求

421.so far as quality goes…

就质量来说...

422.allow you a special discount of 2 %

给你2 %的特殊折扣

423.as per sample

按样品，根据样品

424.our products are really good value

我们的产品是货真价实

425.prices appear to be on the high side.

价格显得偏高

426.do business with you

与你（们）做交易

427.the price leave us with a small profit

价格留给我们的利润小

428.subject to …

以...为条件，以...为准

429.introduce

430.above

上述的

431.long ton

长吨（相当于2240磅重）

432.cost

成本，费用

433.notify

通知

434.hand tool

手工具

435.cooperation

合作

436.consider

考虑

437.districts

地区

438.above-mentioned

上述的，上面提到的

439.shortage

短少，短缺

440.raw material

原材料

441.Christmas

圣诞节

442.customer

用户

443.unwilling

不愿意

444.makes=products

产品

445.according to the international practic

根据国际惯例

446.please refer to our quotation sheet

请查阅我们的报价单

447.this offer is made without engagement

该报价是没有约束力的

448.at your earliest convenience

在贵方最早的方便时间

449.in due course

即时地

450.more or less 5 % allowed

允许加减百分之五

451.in bales

452.in wooden cases

木箱包装

453.at seller?s option

由卖方选择

454.packing charges included

包装费包括在内

455.on the terms and conditions mentioned below 在下述的条件下

456.to be opened in your favour.

以你方为受益人的

457.reply by return

立即答复

458.we take pleasure in acknowledging

我们高兴地确认

459.place an order with you.

向你方订货

460.contact you

与你方联系

461.have contacts with you

与贵方有联系，联系你方

462.with the least possible delay

不要迟误

463.on the high side

（价格）偏高

464.enclosed

附上去的

465.opportunity

机会，时机

466.test

试验，检验

467.investment forms

投机形式

468.joint venture

联合投资，三资企业

469.responsible

负责任的

470.amount

合计，总计

471.foreigner

外国人

472.minimum

最小的，最小

473.risks

31商务英语函电范文_英语商务信函范文

风险

474.losses

损失

478.commission

佣金，手续费

479.authorize

授权，批准

480.reject

反对

481.register

注册

482.government

政府

483.licence

许可证

484.illustrated catalogue and current price list

带有插图的样本和当前的价格单

485.as requested

按照要求

486.on the inside front cover of the catalogue.

样本封面的内页

487.a trial order

一项试订货

488.the General Administration for Industry and Commerce of...

工商管理总局

489.for your reference & for your information

供你参考

490.storekeeper

商店主人

491.fit

适合

492.cost

成本

493.expense

花费

494.saving

节省

495.light

轻的

496.weight

重，重量

497.crown

王冠，帽顶

498.permit

准许，允许

499.distinction

区别

500.trademark

商标

501.manner

样式，态度，习惯

502.ordinary

普通的，一般的

503.several

一些的

504.examine

检验，检查

505.producer

生产厂家

506.traditional

传统的

507.patterns

样式，款式

508.variety

种类，品种，多样化

509.level

水平

510.handbags

手提包（袋）

511.a leading department store

一个大百货公司

512.please contact our representative

请与我们的代表联系

513.with reference to our...

关于我们的...

514.will do our utmost to meet your needs(requirement)

将尽最大可能满足你们的需求

515.can supply from stock

可供应现货

516,Yahoo Messenger

雅虎通（zsmeilin@yahoo.com.cn）

517,MSN

微软即时通讯（philipskenfor@hotmail.com）

518,Skype

优质在线通话即时通讯（Worldlightingtrade）

519,Google-talk

Google公司即时通讯工具（philip.globaltrade@gmail.com）

520,QQ

腾讯公司即时通讯工具（332416379）

521,English Version

英文版（http://en.lighting86.com.cn）

522,Chinese Version

中文版（http://www.lighting86.com.cn）

523,Mobile

手机号码（13590912876）

524,全球最专业的灯饰商务信息平台

the Most Professional Lighting B2B Marketplace

商业信函常用开头语

1）特此奉告等

To inform one of; To say; To state; To communicate; To advise one of; To bring to one's notice (knowledge); To lay before one; To point out; To indicate; To mention; To apprise one of; To announce; To remark; To call one's attention to; To remind one of; etc.

1. We are pleased to inform you that

2. We have pleasure in informing you that

3. We have the pleasure to apprise you of

4. We have the honour to inform you that (of)

5. We take the liberty of announcing to you that

6. We have to inform you that (of)

7. We have to advise you of (that)

8. We wish to inform you that (of)

9. We think it advisable to inform you that (of)

10. We are pleased to have this opportunity of reminding you that (of)

11. We take the advantage of this opportunity to bring before your notice

12. Please allow us to call your attention to

13. Permit us to remind you that (of)

14. May we ask your attention to

15. We feel it our duty to inform you that (of)

（2）为(目的)奉告某某事项

1. The purpose of this letter is to inform you that (of)

2. The purport of this line is to advise you that (of)

3. The object of the present is to report you that

4. The object of this letter is to tell you that

5. By this letter we Purpose to inform you that (of)

6. Through the present we wish to intimate to you that

7. The present serves to acquaint you that

（3）惠请告知某某事项，等

1. Please inform me that (of)

2. Kindly inform me that (of)

3. Be good enough to inform me that (of)

4. Be so good as to inform me that (of)

5. Have the goodness to inform me that (of)

6. Oblige me by informing that (of)

7. I should be obliged if you would inform me that (of)

8. I should be glad if you would inform me that (of)

9. I should esteem it a favour if you would inform me that (of)

10. I will thank you to inform me that (of)

11. You will greatly oblige me by informing that (of)

12. We shall be obliged if you will inform us that (of)

13. We shall be pleased to have your information regarding (on, as to; about)

14. We shall deem it a favour if you will advise us of

15. We shall esteem it a high favour if you will inform us that (of)

（4）特确认，本公司某月某日函件等

1. We confirm our respects of the l0th May

2. We confirm our letter of the l0th of this month

3. We confirm our last letter of the l0th June

4. We had the pleasure of writing you last on the l0th of this month

5. We confirm our respects of the l0th June

6. We confirm the remarks made in our respects of the l0th July

7. We confirm the particulars of our enquiry by telephone of this morning

8. In confirming our telegram of this morning, --

9. Confirming our respects of the 10th May,---

10. Confirming our last of the 10th June,---

（5）贵公司某月某日函电，敬悉等

l. We have pleasure in acknowledging receipt of your esteemed favour of the 3rd May

2. We are pleased to acknowledge receipt of your favour of the lst June

3. We have to acknowhedge receipt of your favour of the 5th July

4. Your letter of May 5 was very welcome

5. Your letter of April l0 gave me much pleasure

6. Your esteemed favour of 7th May was duly received by us

7. Your favour of the 5th June is duly to hand

8. Your favour of the l0th is to (at) hand

9. We are in due receipt of your favour dated the 7th June

10. We are in receipt of your letter of the 7th July

11. We are in possession of your letter of the 5th April

12. We have duly received your favour of the 5th March

13. Your letter of yesterday's date is duly to (at) hand

14. Your esteemed communication of yesterday's date is just to (at) hand

15. We thank you for your favour of the 5th May

16. We are obliged for your letter of the 5th May

17. Many thanks for your latter of the 5th June

18. Very many thanks for your letter of May 5

19. In acknowledging receipt of your letter of the 5th June, ...

20. Your favour of the 5th May has just reached me

21. Your favour of the 5th May is duly received

22. Your favour of the 5th May is now before me

23. Your promised letter under date (of) the 5th June has just reached us

（6）特回答贵公司某月某日函所叙述有关事项等

1. I have the pleasure of stating, in answer to your inquiry of the 4th inst, that

2. In reply to your letter of the 5th of May, I have to inform you that (of)

3. I hasten to answer your inquiry of the l5th May, by stating that

4. We are in receipt of yours of the 5th June, in reply to which we are pleased to state that

5. In reply to yours of the l0th May, relative to..., I would say that

6. I am in receipt of your favour of the 7th May, and in response I inform you that (of)

7. In response to your letter of l0th May, I wish to say that

8. In answer to your favour of the 5th May regarding... I reply as follows:

9. Answering your letter of the 8th of February re..., I would say that

10. In reply to your letter of February 8th, I inform you that (of)

11. Replying to yours of the 8th of February regarding..., I would say that

12. Replying to your favour under date of February 8th re..., I say that

（7）非常遗憾，我们奉告您关于，等。

l. We regret to inform you that (of)

2. We are sorry to have to draw your attention to

3. We regret to have to say that

4. We regret to advise you that

5. We very much regret to announce you that

6. It is most regrettable that we have to inform you that (of)

7. It is with our greatest regret that we must inform you that (of)

8. To our greatest regret we must herewith inform you that (of)

9. It is a matter for regret that I have to inform you that (of)

10. It is to be regretted that I must inform you that (of)

11. It is with regret and reluctance that we have to inform you that (of)

12. It gives us a deep sorrow that we have to announce you that

13. It causes me much sorrow to have to say that

14. I feel sorry for having to announce you that

15. I express my sorrow for announcing you that

（8）当我们得悉……甚为遗憾等。

1. We are very sorry to hear (know) that

2. we are grieved to hear of (about)

3. We are indeed sorry to hear that

4' We very much regret to hear that

5. We regret to hear of (that)

6. It is with great regret that we just learn that

7. Much to our regret we have heard that

8. We regret to receive your information re

9. We regret that we have been informed that (of)

10. To our deep regret we were informed that (of)

（9）我们对于您某月某日来函的询价，深表谢意等。

1. We thank you very much for your inquiry of the l0th of May

2. I thank you for your inquiry of the 10th May

3. We are very much obliged by your enquiry dated the 10th May

31商务英语函电范文_英语商务信函范文

4. We are indebted to your inquiry under date (of) the 10th May for

5. I thank you for your inquiry of July 10

6. Thanks for your kind enquiry of May 5

（10）兹函附某某，请查收，等。

1. Enclosed please find

2. Enclosed we hand you

3. We enclose herewith

4. Herewith we have the pleasure to hand you

5. We have pleasure in enclosing herewith

6. We take the liberty to enclose herein

7. We are pleased to enclose herewith

8. We are pleased to hand you enclosed

（11）遵照某月某日来函指示，等。

1. In accordance with the instructions given (contained) in your favour of the 10th May

2. According to the directions contained in yours of the 6th May

3. According to the instructions given in your letter under date of the 10th of last month

4. In conformity with (to) your instructions of the l0th ult.

5. Pursuant to your instructions of May 10

（12）关于详情，下次叙述，等。

1. I will write you particulars in my next.

2. Particulars will be related in the following.

3. I will relate further details in the following.

4. I will inform you more fully in my next.

5. I will go (enter) into further details in my next.

（13）如下列所记，如附件所述，等。

1. As stated below,

2. Annexed hereto,

3. Attached you will find...

4. As shown on the next page

5. As indicated overleaf（下页，背面）

6. As at foot hereof,

7. Sent with this,

8. As the drawings attached,

9. As shown in the enclosed documents,

10. As already mentioned,

11. As particularized on the attached sheet,

12. As detailed in the previous letter,

（14）因电文不太明确……，等。

1. Your telegram just received is quite unintelligible.

2. Please repeat your wire on receipt of this, stating your meaning more clearly.

3. Your telegram is not clear; explain the third and fourth words.

4. Your telegram is unintelligible; repeat more fully in plain language.

5. Your cable is not clear, repeat, using the codes agreed upon (on).

6. We cannot understand your telegram; state the code used and which edition.

7. Your telegram is not signed with cipher as agreed on; confirm if correct.

8. We cannot trace the code you used; please repeat the telegram in plain words.

9. Your telegram is too short to be understood. Please repeat it more fully.

l0. The telegram was vague (pointless), and they requested them to explain in plain words. 商务信函案例分析

Your message has been received. Thank you.

It is difficult to understand your inquiry of 56mm 8ohm waterproof speaker which can handle 102db, because through our vast experience, it is almost impossible in technology. Can you supply us with your sample? If so, it would be big help to this project.

Hope we could work together.

Yours faithfully,

很显然，这封邮件有很多缺点，首先语句呆板，严重的“生意腔”使邮件毫无生气。句子长而乱，含义模糊。没有提供足够的资料来支持自己的论点。更糟糕的是，措辞冒昧，极不礼貌。针对这些不足，我们再来看一下另一个版本。

修改以后：

＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝

Dear Mr. Jones:

Thank you for your inquiry dated April 9.

Regarding the product you are looking for, currently our factory doesn't have the exact specification as you mentioned. We would appreciate it if you could supply us more details about the product you need, such as usage, product structure, material, working condition and so on. That will help us to see if we are able to meet your specifications.

Please take a moment to review some similar products in the enclosed catalog. They are all of high quality and have been exported to many countries worldwide.

Thanks again and we are looking forward to establishing a business relationship with your company in the near future.

Any of your early comments will be highly appreciated.

Best regards,

Chen Rong

Director, International Marketing

Zhejiang Golden Textiles

现在您觉得好多了吧！我们说过，即使这次不能满足对方的需求，只要我们处理得当，还是可以保留住潜在合作的机会。有时候，信函的作用就是这么重要。

商务英语函电的20个常用句型

1.Please accept our thanks for the trouble you have taken.

有劳贵方，不胜感激。

2.We are obliged to thank you for your kind attention in this matter.

不胜感激贵方对此事的关照。

3.We tender you our sincere thanks for your generous treatment of us in this affair.

对贵方在此事中的慷慨之举，深表感谢。

4.Allow us to thank you for the kindness extended to us.

对贵方之盛情，不胜感谢。

5.We thank you for the special care you have given to the matter.

贵方对此悉心关照，不胜感激。

6.We should be grateful for your trial order.

如承试订货，不胜感激。

7.We should be grateful for your furnishing us details of your requirements.

如承赐示具体要求，不胜感激。

8.It will be greatly appreciated if you will kindly send us your samples.

如承惠寄样品，则不胜感激。

9.We shall appreciate it very much if you will give our bid your favorable consideration. 如承优惠考虑报价，不胜感激。

10.We are greatly obliged for your bulk order just received.

收到贵方大宗订货，不胜感激。

11.We assure you of our best services at all times.

我方保证向贵方随时提供最佳服务。

12.If there is anything we can do to help you, we shall be more than pleased to do so. 贵公司若有所需求，我公司定尽力效劳。

13.It would give us a great pleasure to render you a similar service should an opportunity occur.

我方如有机会同样效劳贵方，将不胜欣慰。

14.We spare no efforts in endeavoring to be of service to you.

我方将不遗余力为贵方效劳。

15.We shall be very glad to handle for you at very low commission charges.

我方将很愉快与贵方合作，收费低廉。

16.We have always been able to supply these firms with their monthly

requirements without interruption.

我方始终能供应这些公司每月所需的数量，从无间断。

17.We take this opportunity to re-emphasize that we shall, at all times, do everything possible to give you whatever information you desire.

我们借此机会再此强调，定会尽力随时提供贵方所需的信息。

18.We are always in a position to quote you the most advantageous prices for higher quality merchandise.

我们始终能向贵方提供品质最佳的产品，报价最为优惠。

19.This places our dealers in a highly competitive position and also enable them to enjoy a maximum profit.

这样可以使我方经营者具有很强的竞争力，还可获得最大的利润。

20.We solicit a continuance of your confidence and support.

恳请贵方继续给予信任，大力支持。

货物运输英语函电范例

CHINA TRANSWORLD SHIPPING CORPORATION

3333 Binhai Street,Liaoning,China

Tel: (0411)5000000 Fax:(0411)5000001

Zip code:116001

September 13,2003

Mr.Jason Goodman

Senior Shipping Clerk

Northgranary Cereals,Inc.

616 Taiyangdao Street

Harbin 116001

Dear Mr.Goodman:

Thank you for your fax of September 11. We are pleased to inform you that we have been able to secure the vessel you asked for.

She is the SS Bohai and is docked at present in Lianyungang.She has a cargo capacity of eight thousand tons,is a bulk carrier,and has a speed of 24 knots which will certainly be able to make the number of trips you mentioned.

Please fax us to confirm the charter and we will send you the charter party.

Yours sincerely,

Liu Hanchen

Charter Department

商务英语：催款信函电

I. USEFUL EXPRESSIONS 常用语

1. How to start your letter?

You have not responded in any way to our recent letters about your past due account.

We remind you once more of your open account that is now ___ days beyond our ___-day terms.

Your account is still unpaid in spite of our continual reminders asking for payment or an explanation for your delay.

We urgently request that you immediately pay your balance of __, which has been outstanding since ___[date] despite several notices from us.

2. How to warn the recipient against further delay?

You must realize that we cannot afford to carry this debt on our books any longer.

Any further delay in paying your balance due cannot be accepted.

You can no longer delay payment if you wish to keep your account open.

Our next step is to take legal action to collect the money due us.

This is unpleasant for both of us and is damaging to your credit rating.

3. How to specify your deadline or demand immediate payment?

We must now insist that you send you payment within the next five days.

Unless I receive your remittance within the next three days, our attorney will be instructed to start proceedings to recover the debt.

If we do not receive remittance within five days from the above date, we will have no choice but to pursue other collection procedures.

After April 30, we will have no choice but to cancel your credit and turn your account over to a collection agency.

4. How to end your letter?

We look forward to your prompt payment.

Your immediate response is necessary.

Whether or not we take legal action is now your decision.

Please make every effort to ensure that we are not forced to take this drastic action.

We must hear from you at once to avoid further action.

II. SAMPLE 范文

Dear ___:

I am afraid your failure to settle your account, which is over due for more than six months, will leave us with no alternative but resort to legal proceedings.

This is to notify you that unless we receive your check for $7,550.50 by June 30, we will place your account in the hands of our attorneys for collection.

Yours sincerely,

___[name]

___[title]

III. TIPS 掌握写作要领\\

1. Choose a firm tone for your letter.

2. Remind the recipient of your previous collection letters.

3. Remind the recipient of all the necessary details:

The amount owed by the recipient

The length of time the bill has been overdue

The additional amount of late charge if there is any

4. Tell the recipient what kind of legal action will be taken if the final collection effort fails. 邀请商务英语函电常见五种范本

一、Dear sir/madam:

Im delighted you have accepted our invitation to speak at the Conference in [city] on [date]. As we agreed, youll be speaking on the topic from [time] to [time]. There will be an additional minutes for questions.

Would you please tell me what kind of audio-visual equipment youll need. If you could let me know your specific requirements by [date], Ill have plenty of time to make sure that the hotel provides you with what you need.

Thank you again for agreeing to speak.

I look forward to hearing from you.

Sincerely yours,

[name]

[title]

二、Dear sir/madam:

Thank you for your letter of [date].

Im glad that you are also going to [place] next month. It would be a great pleasure to meet you at the[exhibition/trade fair].

Our company is having a reception at [hotel] on the evening of [date] and I would be very pleased if you could attend.

I look forward to hearing from you soon.

Yours sincerely,

[name]

[title]

三、Dear sir/madam:

[organization] would very much like to have someone from your company speak at our conference on [topic].

31商务英语函电范文_英语商务信函范文

As you may be aware, the mission of our association is to promote . Many of our members are interested in the achievements your company has made in .

Enclosed is our preliminary schedule for the conference which will be reviewed in weeks. Ill call you [date] to see who from your company would be willing to speak to us. I can assure you that well make everything convenient to the speaker.

Sincerely yours,

[name]

[title]

四、Dear sir/madam:

We would like to invite you to an exclusive presentation of our new [product].

The presentation will take place at [location], at [time] on [date]. There will also be a reception at [time]. We hope you and your colleagues will be able to attend.

[company] is a leading producer of high-quality . As you well know,recent technological advances have made increasingly affordable to the public. Our new models offer superb quality and sophistication with economy, and their new features give them distinct advantages over similar products from other manufacturers.

We look forward to seeing you on [date].

Just call our office at [phone number] and we will be glad to secure a place for you.

Sincerely yours,

[name]

[title]

五、Dear sir/madam:

On [date], we will host an evening of celebration in honor of the retirement of [name], President of [company].

You are cordially invited to attend the celebration at [hotel], [location], on [date] from to p.m.

[name] has been the President of [company] since [year]. During this period, [company] expanded its business

from to . Now its our opportunity to thank him for his years of exemplary leadership and wish him well for a happy retirement. Please join us to say Good-bye to [name].

See you on [date].

Yours sincerely

[name]

[title]

商务函电常用英语结束语

（1）我们盼望于近日内接获回信

1. We hope to receive your favour at an early date.

2. We hope to be favoured with a reply with the least delay.

3. We await a good news with patience.

4. We hope to receive a favourable reply per return mail.

5. We await the pleasure of receiving a favourable reply at an early date.

6. We await the favour of your early (prompt) reply.

7. A prompt reply would greatly oblige us.

8. We trust you will favour us with an early (prompt) reply.

9. We trust that you will reply us immediately.

10. We should be obliged by your early (prompt) reply.

11. Will your please reply without delay what your wishes are in this matter?

12. Will you kindly inform us immediately what you wish us to do.

13. We request you to inform us of your decision by return of post.

14. We are awaiting (anxious to receive) your early reply.

15. We thank you for the anticipated favour of your early reply.

16. We should appreciate an early reply.

17. We thank you in anticipation of your usual courteous prompt attention.

18. We thank you now for the courtesy of your early attention.

19. We hope to receive your reply with the least possible delay.

20. Kindly reply at your earliest convenience.

21. Please send your reply by the earliest delivery.

22. Please send your reply by messenger.

23. Please reply immediately.

24. Please favour us with your reply as early as possible.

25. Please write to us by tonight's mail, without fail.

26. May we remind you that we are still awaiting your early reply.

27. May we request the favour of your early reply?

28. A prompt reply would help us greatly.

29. A prompt reply will greatly oblige us.

30. Your prompt reply would be greatly appreciated.

31. Your prompt attention to this matter would be greatly esteemed.

32. We look forward to receiving your early reply.

33. We thank you now for this anticipated courtesy.

34. As the matter is urgent, an early reply will oblige.

35. We reply on receiving your reply by return of post.

（2）回信请用电报

1. We await your reply by telegraph.

2. Please wire reply to our telegram of this morning.

3. We are anxiously awaiting your reply by telegram.

4. Please arrange for your telegraphic reply, or long distance call, to reach us before noon on Monday.

5. Cable reply immediately, using Western Union Code.

6. Please acknowledge by wire the receipt of these instructions.

7. Please do not fail to telegraph your reply immediately on receipt of this letter.

8. Please telegraph your decision without delay as we have offers awaiting.

9. Please telegraph reply immediately, our offices will be open until 9 p.m.

10. Oblige us by replying by telegram before noon tomorrow, as we have another offer.

11. Inform us by telegram of your lowest quotations.

12. Wire me at the Grand Hotel. Yokohama, before noon.

13. Wire in time for us to write you in reply by 7 p.m. mail.

14. Telegraph me from Osaka before noon stating your telephone numbers.

15. Kindly reply me by wire (telegraphically).

16. We should be pleased to have you telegraphically reply us.

（3）关于某某事项，谨表谢意

1. Please accept our thanks in advance for your usual kind attention.

2. Please accept our thanks for the trouble you have taken.

3. We are obliged to you for your kind attention in this matter.

4. We are greatly obliged for your trial order just received.

5. We wish to assure you of your appreciation of your courtesy in this matter.

6. We thank you for your order just received.

7. We thank you for the special care you have given to the matter.

8. We tender you our sincere thanks for your generous treatment of us in this affair.

9. Allow us to thank you for the kindness extended to us.

10. We are very sensible of your friendly services on our behalf, for which please accept our sincere thanks.

（4）请原谅我的回信延迟

1. Please excuse my late reply to your very friendly letter of March 1.

2. I hope you will forgive me for not having written you for so long.

3. I hope you will excuse me for not having replied to you until today.

4. I humbly apologize you for my delay in answering to your kind letter of May 5.

5. I have to (must) apologize you for not answering your letter in time.

6. I must ask you to kindly accept our excuses, late as they are.

（5）我们对您的关照，谨致谢意

1. We request you to accept our warmest thanks for the anticipated favour.

2. We thank you in advance for the anticipated favour.

（6）我们时刻不忘尽我们所能，为您服务，等。

1. We assure you of our best services at all times.

2. We shall spare no efforts in endeavouring to be of services to you.

3. We shall be pleased to be of service to you at all times.

（7）请原谅给您添了麻烦

1. We hope you will pardon us for troubling you.

2. We regret the trouble we are causing you.

3. I regret the trouble it caused you.

4. We trust you will excuse us for this inconvenience.

5. We wish to crave your kind forbearance for this trouble.

6. We solicit your forbearance for such an annoyance.

7. We trust you will overlook this botheration, which we exceedingly regret.

8. Kindly excuse me for troubling you in this matter.

（8）请宽恕某某事项

1. Please excuse this clerical error.

2. We tender you our apology for the inconvenience this error may have caused you.

3. We request you to accept our regret for the error of our clerk.

4. We greatly regret that we have caused you such a inconvenience.

5. We wish to express our regret for the annoyance this mistake has caused you.

6. We frankly admit we were at fault and we are anxious to repair the consequences.

（9）请多加关照

1. We solicit a continuance of your valued favour.

2. We solicit a continuance of your confidence and support.

3. We hope we may receive your further favour.

4. We hope to receive a continuance of your kind patronage.

5. We request you to favour us with a continuance of your kind support.

6. We solicit a continuance of your kind patronage.

（10）如有机会，我们必会报答您

1. It would give us a great pleasure to render you a similar service should an opportunity occur.

2. We wish to reciprocate the goodwill.

3. We shall on a similar occasion be pleased to reciprocate.

4. We hope to be able to reciprocate your good offices on a similar occasion.

5. We are always ready to render you such or similar services.

6. We shall at all times be willing to reciprocate such or similar favour.

7. We shall be happy to have an opportunity of reciprocating to you on a similar occasion.

（11）今天我已经讲完应报告事项

1. With nothing further to add today.

2. With nothing more for today.

3. Without anything further for the present.

4. With nothing further for the present.

5. Without anything more to communicate for today.

6. Without more to write you by this mail.

7. Without further to advise you today.

8. We have no more (nothing further) to tell (inform) you today.

商务报盘常用的英语

We're willing to make you a firm offer at this price.

我们愿意以此价格为你报实盘。

We can offer you a quotation based upon the international market.

我们可以按国际市场价格给您报价。

We'll let you have the official offer next Monday.

下星期就给您正式报盘。

I come to hear about your offer for fertilizers.

我来听听你们有关化肥的报盘。

My offer was based on reasonable profit, not on wild speculations.

我的报价以合理利润为依据，不是漫天要价。

No other buyers have bid higher than this price.

没有别的买主的出价高于此价。

We can't accept your offer unless the price is reduced by 5%.

除非你们减价5%，否则我们无法接受报盘。

I'm afraid I don't find your price competitive at all.

我看你们的报价毫无任何竞争性。

Let me make you a special offer.

好吧，我给你一个特别优惠价。

We'll give you the preference of our offer.

我们将优先向你们报盘。

This offer is based on an expanding market and is competitive.

此报盘着眼于扩大销路而且很有竞争性。

The offer holds good until 5 o'clock p.m. June 23, 2000, Beijing time. 报价有效期到1997年6月22日下午5点， 北京 时间。

All prices in the price lists are subject to our confirmation.

报价单中所有价格以我方确认为准。

Our offers are for 3 days.

我们的报盘三天有效。

I'm afraid the quotation is unacceptable.

恐怕你方的报价不能接受。

We cannot make any headway with your offer.

你们的报盘未得任何进展。

We prefer to withhold quotation for a time.

我们宁愿暂停报盘。

Buyers do not welcome offers made at wide intervals.

买主不欢迎报盘间隔太久。

Now we look forward to replying to our offer in the form of counter-offer. 现在我们希望你们能以还盘的形式对我方报盘予以答复。

Your price is too high to interest buyers in counter-offer.

你的价格太高，买方没有兴趣还盘。

I'll respond to your counter-offer by reducing our price by three dollars. 我同意你们的还价，减价3元。

I appreciate your counter-offer but find it too low.

谢谢您的还价，可我觉得太低了。

Words and Phrases：

firm offer 实盘

official offer 正式报价（报盘）

to make an offer for 对…报盘（报价）

to offer for 对…报价

wild speculation 漫天要价

the preference of one's offer 优先报盘

subject to 以…为条件，以…为准

make headway 有进展

at wide intervals 间隔时间太长

counter-offer 还盘，还价

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